Reviews (492)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 27% of ratings are 1 stars
January 19, 2022

Was working fine but now it's buggy and won't let me add any new digital products. Shame as it worked fine previously

Nabeel Khan Art
Australia
Almost 3 years using the app
Shopify replied January 31, 2022

Hi, there. Thank you for taking the time to leave a review for us. I'm sorry to hear that the application is not behaving as expected, and we appreciate you letting us know ...

April 21, 2021

I love it! After reading a few bad reviews I was hesitant to try this, but it is perfect! So simple and basic to use and works really well on my website!

Skinni V
United Kingdom
About 2 years using the app
April 28, 2015

This app is perfect for our store because we deal solely with digital files. It's easy to use too.

Digital Paper Packs
United Kingdom
About 2 years using the app
May 14, 2016

Simply Amazing! Shopify just gets better and better.

Fitness Class Music
United Kingdom
About 2 years using the app
December 26, 2021

I use this app to sell digital products and it's straightforward, simple, and lightweight! Definitely recommend to use this app. Really grateful!

Feltto
Singapore
About 2 years using the app
Shopify replied January 3, 2022

Thank you for writing your review and for providing your feedback to us here. I'm delighted to hear that you've found the Digital Downloads app useful and we really ...

February 11, 2022

Is this app perfect? No, but for what you are getting from a free app it is amazing. I wish it had more options like letting my customers download all their files in their order at once instead of individually. Would be nice if you can add multiple files for listing besides needing it to be in a zipped folder.

Created To Sew
United States
About 2 years using the app
Shopify replied February 18, 2022

Hi, Created to Sew. Thanks so much for taking time to leave this review and also leave a great suggestion for future improvement. I will be sure to pass this onto our dev ...

March 22, 2017

Easy to use and setup. This app made it possible for us to do a workaround at a critical time! Very happy to recommend!

Cbca
Canada
About 2 years using the app
Edited May 30, 2020

unbelievably easy to use and setup! thank you ! high recommendations!
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Vancouver Campus, 3711 1st Ave Burnaby, BC V5C 3V6
T: 604-409-3249
https://canadianbaristainstitute.com/

Canadianbaristaacademy
Canada
About 2 years using the app
November 25, 2015

Exactly what we've wanted.
The app offers and extend functionality and if well integrated with the whole system.
Just what you'd expect from Shopify's official apps.

Technotronic
India
About 2 years using the app
April 28, 2021

Used to work just fine, but now doesn't work on Safari at all (yes - I have the latest version), nor does it work on Chrome. Can't add attachments at all. And no help from developer.

tribeyarns
United Kingdom
Over 2 years using the app
Shopify replied May 15, 2021

Hi, there. Thank you for sharing the feedback. Safari and Chrome are two of our supported browsers. However, if the issue is persisting with the updated browsers, then I'd ...