Reviews (469)

Overall rating
2.7
Counts per rating level
  • 32% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 26% of ratings are 1 stars
March 12, 2024

Keep getting message that says this app may not work as expected, it needs to be updated by App Developer.

which is Shopify.
you would think since I'm using shopify they would make sure they keep up with their Apps, so peoples sites work properly.

Rainbow Krew Co.
United States
7 months using the app
Shopify replied March 20, 2024

Thank you for your review. You are free to continue using the Digital Downloads as long as it continues to work for you, and can ignore this banner if this is the case. We appreciate your feedback on this. -Victor, Shopify Support

March 13, 2024

Merhaba, uygulama desteklenmiyor uyarısı alıyorum. Bir güncelleme yapılacak mı? Diğer uygulamalar ücretli, bunu kullanmaya devam etmek istiyorum

bueen
Türkiye
6 months using the app
March 3, 2024

Super application mais désormais "non disponible" depuis la mise à jour Shopify : "Digital Downloads doit être mise à jour par le développeur d’application. Contactez-le pour obtenir de l’assistance ou désinstallez l’application."

Ange de Gaïa
France
Over 1 year using the app
February 18, 2015

Excellent. This app is great for selling software and offer services.

MuchMoreSustainable
United Kingdom
Over 4 years using the app
April 4, 2024

Works great for me

curayou.com
Hong Kong SAR
4 days using the app
January 7, 2016

I was using this app to deliver mix goods (a physical & digital product). At first, it worked perfectly. Customers could download digital good immediately after a successful checkout while they were waiting fulfillment of their physical item as described in the app's documentation.

From App's Documentation
Reminder
"Customers will still be able to immediately download the digital content even if fulfillment is set to manual. They are presented a link following a successful checkout."

All of a sudden it stop delivering a download URL following successful checkout. I contacted Shopify Support and I was told that the above Reminder was an inconsistency and that the app is not supposed to function that way at all. Which I still can't understand because it functioned in the way described in the App's Documentation for months. Shopify Support and the App's Developer confirmed that the Documentation that describes this functionality is an "unknown error". I guess they're happy that I reported it.

Natural Hair Rules
United States
Over 4 years using the app
Edited September 5, 2023

I'm updating this app review to a 2 stars. I have been using this for over 10 years now. Lately there have been several outages that have cost me business and time.

I never see notification of updates. Everything is happening behind the scenes and downloads that I have had set up for over 10 years just stop working.

C'mon Shopify. It's all I sell. Stop terrible developement practices and test whatever it is you are doing PRIOR to going live. You are affecting live stores!

NO MORE EMAILS! They are delayed or going to junk mail. The download screen needs to appear when the customer purchases the product!

AgManuals - A Provider of Digital Farm Manuals
United States
Over 10 years using the app
April 28, 2015

This app is perfect for our store because we deal solely with digital files. It's easy to use too.

Digital Paper Packs
United Kingdom
About 2 years using the app
November 25, 2015

Exactly what we've wanted.
The app offers and extend functionality and if well integrated with the whole system.
Just what you'd expect from Shopify's official apps.

Technotronic
India
About 2 years using the app
January 31, 2014

Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.

Michael Kory Fitness
United States
Almost 6 years using the app