Reviews (485)

Overall rating
2.7
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 26% of ratings are 1 stars
November 7, 2024

todo pinta bien por ahora

Renta Rooms
Spain
34 minutes using the app
January 20, 2024

Horrible. I did a test pilot twice using different payment methods and the product never downloaded. Do not recommend. I guess it is true, you get what you pay for. Pay nothing, get nothing.

birdbree
United States
5 days using the app
Shopify replied January 22, 2024

Hi, there! Thank you for taking the time try out the app. I understand that you experienced some issues with the products being downloaded after a purchase. We would love to investigate this further by accessing your account. As such, please reach out to our live Support Team via the Help Center (https://shopify.link/WJna) and our team can troubleshoot the situation. -Mac, Shopify Support

February 27, 2024

muito bom, mas está aparecendo para mim, que ficará imcopativel como faço para atualizar?

Agnaldo Felipe
Brazil
6 months using the app
March 3, 2024

Super application mais désormais "non disponible" depuis la mise à jour Shopify : "Digital Downloads doit être mise à jour par le développeur d’application. Contactez-le pour obtenir de l’assistance ou désinstallez l’application."

Ange de Gaïa
France
Over 1 year using the app
June 24, 2024

It's working but it's not a niceview

Le Comptoir De La Finance
France
About 1 hour using the app
Shopify replied June 25, 2024

Hi, there! Thank you for taking the time to leave us a review for the Digital Downloads app. We appreciate the feedback you've provided us here. If possible, can you please reach out to our Support Team via our Help Center (https://shopify.link/vRnL) so we can collect more context around this feedback and see if it's something we can assist you with? We hope to hear from you! -Imogen, Shopify Support

November 25, 2023

The app did not work at all! After 20 hours of waiting the delivery of my test order and numerous attempts to restart the download, I am convinced that trash is the only right place for this app...

Bymotorman
Finland
1 day using the app
Shopify replied November 27, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

May 10, 2024

After payment, can you add the download button in the page?

Kemai Studio
China
About 2 hours using the app
Shopify replied May 13, 2024

Hi, there! Thank you for your review. At this time, files are only available to download via email after the purchase is complete. However, I have submitted your feedback to our developers for their consideration. Thanks again! - Greta, Shopify Support

April 9, 2024

Folgender Hinweis steht in der App: "Diese App funktioniert eventuell nicht wie erwartet
Digital Downloads muss vom App-Entwickler aktualisiert werden. Kontaktiere sie, um Unterstützung zu erhalten, oder deinstalliere die App." Ansich funktioniert die App ok, fände es toll, wenn Shopify die eigenen Apps für solch eine wichtige Funktion (z.B. Ebooks, Rezepte...) inhouse pflegt und nicht Drittanbieter Lösungen notwendig sind.

Mooniq
Germany
About 1 year using the app
April 15, 2024

My app is unsupported

Reb.society
Canada
7 months using the app
March 25, 2024

Tienes que actualizar y no lo haces, mi tienda no deja de decirme que desinstale tu app por que no va bien

STL Studio Collections
Spain
2 months using the app