Digital Downloads , 436 reviews

Works as described - no complaints

This is an Excellent app! so helpful and easy to navigate! and FREE! THANK YOU so much for helping us out here!

UPDATE: The update in October 2022 is a visual mess, if I'm being honest. There's so much information presented for individual files now, that it's almost overwhelming scrolling through everything. It's especially bad if you have more than one file attached to a listing (i.e., variations); you can barely tell where info on one file ends and the next file starts. The previous version was super simple, and I honestly prefer the old streamlined look. ORIGINAL REVIEW: It does what it's supposed to do and so far has worked flawlessly for my shop. I am grateful it's free and am extremely grateful the storage is unlimited. I do wish there was an option for downloads to be available within the customer's order history page, and/or to be able to turn off the auto-generated email this app kicks out. (Shopify sends the regular order confirmation email, with a link to the download page, then this app sends a second email with a link to the files. Together, they're redundant, and the customer gets 2 emails with every order placed. This app's email is so plain and generic that it's almost embarrassing. I wish I could opt in or out.) Overall, this app is the only reason I'm able to sell on Shopify and branch off from Etsy, so I'm very, very happy with it! Thank you, developers!

Works like its meant to - reccomended

I've been using it for a couple of years now, it's basic but works well.

Shame that it is impossible to obtain a real customer IP
instead of internal. In case of fraud, such IP cannot be used as evidence, unfortunately, small thing but very important. Everything else works without issue.

It's great when it works,
I sell digital products with large file sizes (average 3GB) and my uploads get interrupted about 70% of the time, the option to sync to dropbox or google drive for reliable uploads would be a great addition to the shopify digital downloads app.

otherwise this is a GREAT app, there are a lot of paid apps out there but are very limited when it comes to file size and storage space and they are very expensive. as far as I know, this app has unlimited storage which is pretty amazing in itself, plus its free! (I would pay for this)

note/tip to users running Adobe CC: if you are uploading large files and get cut off, try disabling or lowering its upload speed, it pings the Adobe server at random times which can cut your uploads to shopify really quickly.

This is a robust app and works just fine!

I find this app really quick and easy to use, once I got a good feel for how it works. I have had no issues with it so far and have been using it for a few months.

LOVE IT and easy to use (for me &) for my customers for free digital files and paid digital files. DEFINATELY worth having!