Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 4, 2024

Toller und schneller Kundenservice. Immer eine Antwort parat. Danke an Blanca für die tolle Hilfe!

bettersafe24
Germany
7 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 12, 2023

He was great. He assists me with everything. I hope I can talk to him next time. He helped me by clarifying everything in the packaging and providing basically all the basic knowledge I need to know and where I can find it. Thank you, Arwen!

Grace Shop Studio
Philippines
6 months using the app
DSers replied August 13, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 21, 2023

Isla was a huge help for me. Nice person and help me with my problems.
All my questions were answered and the sources for the answers came with it which was a nice touch.

Thank you ISLA

The Liophia
Germany
5 months using the app
DSers replied September 24, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited July 2, 2023

Very helpful. My first order, but was unable to fulfill that. So I contacted Dsers via FB messaging service and i gor best possible help and problem got solved with something new to learn. 5 STARTS & Thanks

DeShoeShop
Australia
7 months using the app
DSers replied July 3, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 22, 2023

Isla was so helpful. Turned out I didn't even have an issue after she pointed something out to me. Chatting with her was so easy! Thanks so much!

The Savvy Gardener
United States
8 months using the app
DSers replied September 25, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 15, 2023

Impressionado pela rapidez com que o meu problema foi resolvido. Parabéns para a Isla pela prestatividade.

Minha loja
Brazil
About 2 months using the app
DSers replied November 16, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 4, 2023

Quick support & communication. Arwen from support is absolutely lovely and was there to help me & advise me straight away! Very happy!

GLOSSE LIMITED
United Kingdom
2 months using the app
DSers replied October 6, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2023

Lennon was extremely helpful and solved my issue.

BioPulse
Australia
2 days using the app
DSers replied November 27, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 11, 2024

sim foi otimo o atendimento de imediato parabens

blackdimon.com
Brazil
3 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 6, 2023

Super service client ! j'avais un problème, j'ai posé ma question dans le chat et 2 mn après Olivia m'a donné la réponse et m'a même proposé de le régler pour moi. Top, merci Olivia ..:-)

Izzycolors
France
6 months using the app
DSers replied November 7, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team