Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 24, 2024

I'm very happy with Selena from DSers customer service, was quick to assist me and provide me a solution!

Green Grill
Australia
7 months using the app
DSers replied March 26, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 29, 2023

Hollyle was amazing, did a amazing job with handling my problem quickly. Thanks Again Hollyle

Lashzee Cosmetics
Canada
Almost 2 years using the app
DSers replied November 30, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2023

I am writing to express my deep gratitude to your team member Alice, who provided exceptional assistance in placing my order. The process required specific mapping, a task I was unfamiliar with and found challenging. Alice, through D'sers Chat, dedicated her time and effort to not only identify a solution but also patiently guide me through each step of the mapping process. Her guidance was instrumental in successfully completing my order. Her approach was both friendly and highly professional, making the experience stress-free and efficient. I truly appreciate the support and am thankful for such dedicated service. A big thank you to Alice and the team for maintaining such high standards of customer care. Keep up the excellent work!

BrowMasters
Morocco
About 1 month using the app
DSers replied December 11, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 2, 2024

Myra was amazing and helped me resolve all of my issues I was having!

Krazi Shop
United States
3 months using the app
DSers replied May 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 24, 2024

hi i would thanks sally for her to have patience with me and to help me thru my order she was very understanding and explain step by step what i should do she deserves the max recognise on her job

Beantown discount store
United States
5 months using the app
DSers replied March 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 3, 2024

Passando para agradecer o excelente atendimento que recebi recentemente da Sr Villanelle
Desde o momento em que entrei em contato até a conclusão, fiquei impressionado com a sua atenção aos detalhes, profissionalismo.

Topo Ofertas
Brazil
2 months using the app
DSers replied June 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Sandy in customer service was fantastic. Helped me out very quickly and made it easy to understand! Pleasure working with great and friendly service!

Ark Abundance
United States
7 months using the app
DSers replied January 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 2, 2023

Excellent job helping me out Isak! Thank you so much ! So awesome! Made it easy to understand and was extremely helpful.

Room N' Roam
Canada
7 months using the app
DSers replied December 4, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 22, 2024

I had a problem to unlink some of my shops, I asked some help and Aimee helped me really efficiently and fastly found a solution to fix my problems. Thanks again !

ShapeWears
France
5 months using the app
DSers replied February 25, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 7, 2024

Cynthia was VERY helpful and patient with me. I couldn't figure out how to adjust the shipping and she was able to help me using sceenshots. Shout out to that girl get her a raise ASAP.

The Hood Doctor
United States
2 months using the app
DSers replied April 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team