DSers‑AliExpress Dropshipping , 24,929 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.
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I am amazed by the quick and efficient customer service provided by "Irene". Very clear explanation and surprisingly immediate fix of my issue. With that kind of customer support, I feel confident in continuing using DSers after being not so sure. Many Thanks.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I want to give a huge shout-out to Isak for providing an outstanding five-star customer service experience. Isak was incredibly professional, prompt, and helpful. She resolved my issue with precision and took the time to ensure I was completely satisfied. Her knowledge and dedication were impressive. Isak is a true customer service superstar! Highly recommend her assistance!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Irene m'as trouvé une solution rapidement et qualitativement. Je recommande !
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The support from Dsers is incredible, I was attended by Ralla, who provided me with a support that I was really positively surprised by, she was impeccable in her service, I explained my problem to her and she promptly asked me for some information, in a matter of minutes she solved my problem, she was extremely fast, objective and friendly.
Thank you so much Dsers and hire more amazing people like "Ralla" for your team!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I was having an issue with re-mapping a product for my store. I had worked with this supplier previously with no issues, but I was stumped with this. I contacted DSers customer service and resolved the issue within just a few minutes! Olivia was very friendly and helpful. She assisted with quick replies and answers to all I needed. Shoutout to Olivia! She was awesome
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isla was so helpful. Turned out I didn't even have an issue after she pointed something out to me. Chatting with her was so easy! Thanks so much!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
it is so perfect platform for dropshipping, and they really have a very supporting customer service, Cynthia helped me proceeding my first order, i really apricate what they are doing
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Bruna was very helpful in explaining how the tracking numbers can sync to PayPal with the basic plan. I was not using PayPal as a payment method until now because I was unsure how it worked.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am very satisfied with Jully's service, she was very attentive to me, helping me with a lot of effort in clarifying my doubts. A very kind person!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I am new at this and I received excellent customer service from Lennon. I really appreciate your kindness. Keep up the good work! Thanks so much
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team