Easyship ‑ All in One Shipping , 399 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and variety of shipping options. It streamlines shipping with automated label printing and order syncing. The app's customer service is responsive and it supports international shipping. Merchants value its insurance system, shipping rules, and insightful analytics. It's seen as a time-saving tool that optimizes shipping processes.
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Great app as it gives you a range of shipping options and easy to integrate with shopify. Downside is you can't change discount settings for different countries. i had to get a bespoke shipping app in addition to do this.
I am new to Easyship and still exploring it, but up to now seems very promising and a great app to handle both domestic and international Shipping of your store. Give it a try everyone:)
when you install this app it automatically turns on all the paid for features so when your free trial runs out you start paying big bucks. Really not cool. id be super careful when using this app. From the looks of it there are a lot of hidden payment traps they put you in.
Thank you for your feedback.
We're sad to hear you didn't have the best experience with our app, but as we discussed via email this is simply not the case.
We do not charge any fees unless stated clearly, and if you wished to use any paid features you would have been alerted and required to confirm to ensure this was the case.
We're sorry for any confusion caused and we'd be happy to explain how to get the most out of the free trial if you wanted to give us another try.
All the best,
Easyship
I use this app to provide shipping options to my customers. I am exponentially happy with the support and reliability that this app offers for my store.
I removed it after struggling soo much with the shipping.. It won't ship anything, anywhere and it's just bad business for small and new stores who try to grow up! Every time I open the app, it asks me to reconnect to my shop, I have to re-do the settings over and over again and it's for nothing... Waste of money and time!! Time is money! Save yourself!
Thank you for providing your feedback, we're always keen to learn from our users on how we can improve our service.
We've tried to reach out to you several times over the last few months but we haven't had a response. Looking at your account I can see that you haven't used our app to make a shipment and judging by your review you had trouble with the set up.
If you could get back to us, we will be happy to have one of our reps help you set up your account to show you how to get the most out of Easyship!
All the best,
Easyship
Do not use their services. I have chased them over a week, giving them a benefit of doubt. I chatted several time - never got a satisfactory response.
I tried to understand their concerns, if any - and yet no feedback. Answer was always that they will "get back to us". Or check back after some time. This is stupid, sorry to say.
I almost lost a customer trying to use their services. The phone number is useless as well.
Hi there,
Thanks for taking the time to leave your feedback.
It sounds as though you didn't have the best experience with a specific courier when you used our platform.
We would be more than happy to have our support team offer you more assistance in getting the best out of Easyship if you wish to give our platform another go.
Feel free to reach out to us at support@easyship.com and we will do all we can to make sure you have a better experience this time around!
All the best,
Easyship
DON'T DO IT. If you want to spend hours of your time managing bugs and fixing errors due to this apps unprofessionalism, by all means download it. Biggest headache I've ever come across.
DO NOT USE THIS APP! While there were some great features I was ready to put to work for my business, there were many parts of the app that were just broken. The rules didn't work, and it would never integrate our FedEx account. Never any replies to the countless inquiries about integration.
Unable to create shipping zone/Add Rate for Africa using the Easyship App. It just keeps buffering on the admin & nothing happens. Easyship & Shopify both party could not fix this issue. Apart from that in terms of insurance, the duty and tax features are great.
Don't even waste your time... I spent about 5 hours trying to get this app set up so I could offer calculated international shipping rates with duty quote during checkout. This included importing CSV file with all my product sizes and easyship classifications, adding all my shipping container sizes one-by-one and then paying over $800 for the annual subscription to Shopify as well as chatting with Shopify to manually turn on 3rd party calculated rates. After all that, I tried adding a couple items to the cart and checking out... it worked! But then, I tried adding a few more items and whenever I got over 10 items, the shipping calculation would say "Your cart has been updated and the items you added can't be shipped to your address. We don't offer shipping to United Kingdom" (or whatever country you might be testing) HUH?!? This is probably the worst wording imaginable. So I get a huge deal with a potential customer and they want to order 100 items and easyship tells them that we don't offer shipping to their country and I lose the customer for life?!? Who decided this was a good message? Sounds like a great way to lose business! I emailed easyship to see what is going on and didn't hear back... (In their defense, I did email on a Saturday morning, but I still hadn't heard anything at 4pm Monday). So, I opened live chat and spoke with someone who tells me that "this is a limitation of their software" and the only option is to use a Shopify flat rate shipping for larger orders. Who considers 10+ items too large of an order? So in other words, I just wasted about 5hrs of my life trying to use their app only to have it require me to go back to the way it was without the app. Again, don't waste your time with easyship... The name itself is false advertising :(