Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

December 11, 2018

Thanks all free easy to use let see....................................................................................................................................................................4 star

Shopfamore
Philippines
22 days using the app
Edited July 21, 2019

Esta genial, porque asi controlas las necesidades de tus clientes en tiempo real . Invito a todos los que deseen instalarla que la prueben .

Toysforama
Spain
1 day using the app
July 17, 2018

Support helped with my issue and was very patient.

Nrich But Glam Boutique
United States
1 day using the app
April 17, 2023

Just started using the app but the customer server to get it set up was amazing. we are looking forward to this app.

Before The Cruise
United States
1 day using the app
Autoketing replied April 17, 2023

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

April 30, 2020

Really easy to use and install. The ability to customise the design and choose different designs and colours is great too.

Flow Yoga Wear
Australia
1 day using the app
Autoketing replied May 25, 2020

Thank you so much for your 5-star rating. We do appreciate you taking your time to share your experience with us.

Your friend,
Autoketing Team.

November 17, 2018

Great app, fits in seamlessly and works well with my store at cathedralheights.co.uk, the only issue I have is that I tried converting the prices myself with tools like XE currency and had a result a few cents (pence) different to the result this app gave me.

Cathedral Heights Fashion
United Kingdom
18 days using the app
August 16, 2018

It a very great app to engage with shoppers.

Deal Foxs
Hungary
1 day using the app
August 22, 2018

Does what is says it does :) and did they mention it was FREE ??? :)

Sensory Kids Australia
Australia
About 24 hours using the app
April 21, 2019

Gostei bastante do aplicativo facilita minha interação com meu cliente , podendo ser mais transparente

MY SPACE EXPRESS
Brazil
17 days using the app
Autoketing replied April 21, 2019

Dear MY SPACE EXPRESS,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

February 3, 2023

Good app and good support. I wrote to them for a technical need and they answered me immediately and exhaustively.

Enerev
Italy
About 23 hours using the app
Autoketing replied February 3, 2023

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely