Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration. They value the live chat feature and Facebook Messenger connectivity for real-time customer interaction. Customization options, such as chat box color changes, are also praised. Many merchants commend the support team for their quick and effective assistance. This free tool is seen as beneficial for boosting conversion rates and customer trust.

July 24, 2020

I just got the app. Can't wait to see how well it works. It was a quick and easy download and set up. Thanks !

Vibevine.club-
United States
3 months using the app
Autoketing replied July 27, 2020

Thanks a lot. Hope our app can meet your needs and work properly in your store. We're ready to hear your feedback.
Please contact us if you need any help.
Best regards

Autoketing team

April 26, 2020

It could be better if we can control when we wanted the chat box to pop up. Popping Up right-away when customer goes to the page just disrupt the purchasing process. And if it does not pop up, customer might not know there is a messenger. We want customer to focus on our products first before showing them there's a messenger here to help. This can be easily fix with a timer setting on when to pop up the question.

I hope my feedback can help you guys. Leaving the 1 star so that you guys can be BETTER. Thanks for this Free App and Good Job!

Catrendy
Singapore
3 months using the app
Autoketing replied April 26, 2020

Thanks for your advice.
We will try improving our app in the next version
Kind regards

April 21, 2019

just install it...work great....dont need the app from app store for my mobile..piss me of I need write 100 character to submit..change that dude

findmyposition.com
Sweden
7 months using the app
Autoketing replied April 21, 2019

Dear findmyposition.com,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

December 31, 2019

Its working so far...its a godsend. Looked for so many seamless ones and finally found one. thank you

thepottle
United States
4 months using the app
June 4, 2020

It is a very good application I like it but I hope a french application. Thanks your this application

Secretly-Incognito
France
3 months using the app
Autoketing replied June 5, 2020

Thanks for your review. The Team are working hard in an effort of improving and perfecting the application. Wait for the change!

Your friend,
Autoketing Team.

September 1, 2018

Awesome app, easy to install, easy to use, great customer service. If you are not using this app as of yet you need to!

Www Realfreedominvestments Com
United States
9 months using the app
October 6, 2018

I just downloaded this app. Set up was pretty easy. Let's see how it works! I will come back and update my review once I have used it.

Krush Keepsakes
United States
8 months using the app
June 5, 2019

This app has good reviews that's why I decided to give it a try, is easy to install, I just downloaded the app, hopefully, it will help my store!

Elation Zone
United States
4 months using the app
March 2, 2019

great app that help sellers great app that help sellers great app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellersgreat app that help sellers

evasdog
Egypt
5 months using the app
Autoketing replied March 2, 2019

Dear evasdog,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

Edited August 14, 2019

These app has help me keep in touch it my customer. while i am on the go. By using this app customer feel they can trust me more! Which helps me grow my website #Hooka's 13th closet.
Thank you

Hooka's 13th Closet
United States
3 months using the app