Reviews (9,266)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

November 27, 2024

There is a serious issue re the integration of Facebook/Meta verification for my store. I have now spent over 1 week trying to sort this and spent over an hour in a phone call with Meta direct via the Shopify 'Help'. Meta themselves claim whilst they reset all my details and asked me to resubmit the same impasse results so I am in an endless loop with a store that whilst the catalogue connects ...

minki.design
Australia
29 days using the app
January 20, 2025

Muito prático

Shopping Lovers BR
Brazil
8 months using the app
November 28, 2024

PIACEVOLE MI SONO TROVATO MOLTO BENE CON QUESTO APPLICAZIONE PER IL MIO NEGOZIO...

OasisLand Shop
Italy
9 months using the app
November 9, 2024

its easy to use and allows people across the globe see and shop with ease.

ANNE
Canada
About 2 months using the app
Edited February 13, 2025

Super einfach und schnell wurden die Produkte von meinem shopify Shop übernommen.

PLR Design
Germany
4 months using the app
Edited January 15, 2025

For a $trillion company this is one of the worst apps i have ever dealt with.
UPDATE- Looks like Shopify and Meta auto-synced all discount codes to FB Shops- so all of your Loyalty codes, etc got synced to Meta Shops - why would anyone in either dev team do that?
Support is non existent, chat is terrible - either they do not know what is going on or they send you a Help page link.
Simply put this ...

Lizzy James
United States
About 2 years using the app
February 2, 2025

muito bom !

Web Bijoux
Brazil
6 months using the app
December 19, 2024

Getting acquainted and seems to be a little confusing to set up my shops via IG and fb

SPIRIT BEAUTY
Canada
7 months using the app
November 24, 2024

Struggling to get everything set-up. it is quite a misssion but hope it will be worth the struggle!

CorlenScope
United Kingdom
10 months using the app
Edited November 5, 2024

Very good and intuitive. Easy to use by people with little experience

Mommy Phoenix™
Germany
3 months using the app