Reviews (8,942)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through social media integration, enabling direct purchases from shoppable posts and ads. They appreciate the straightforward setup, seamless product catalog syncing, and valuable sales analytics. Features like product tagging and direct ad management are also favored. Additionally, responsive customer service and user-friendly interfaces enhance the e-commerce experience on these platforms.

Edited November 24, 2020

the process was very thorough and easy and fixed the previous problems! Great work! I feel a huge weight lifted off my shoulders! Thank you!

JJ and The Mystics
United States
About 3 years using the app
January 25, 2021

Using it for marketing and sending customers to my site. I will continue using this for other products.

Novalyss
United States
About 3 years using the app
September 4, 2020

Really really Easy and Cool! the new Ecomerce From Shopify to Facebook and Instagram.

MusicTrainer
Ecuador
About 3 years using the app
September 26, 2023

Great, i love it

My Faithbook Store
United States
About 3 years using the app
Meta replied September 29, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

Edited March 11, 2021

It only worked to connect Shopify with facebook in a safari window. I tried for a week in chrome and an incognito window since support at facebook said that it would not matter and that facebook should work best in chrome. Facebook chose what picture to display of every produkt, and I have not been able to find where to change that. Facebook only display some of the produkt and not all of them. trying to send the review doesn't work either.

Tamla by Sputnes
Sweden
About 3 years using the app
Meta replied March 13, 2021

Thanks for taking the time to share your experience. It sounds like you are experiencing a few issues with the app and I would like to look further into this for you. I will be sending you an email to ask for more details soon. - Anna, Shopify Support

November 20, 2020

I think FB app is great and useful. I enjoy it a lot. i dont have any negative comments about the app at all.

Sacramento Nail Tech Supply
United States
About 3 years using the app
Edited October 19, 2020

Easy to configure but when the products are integrated in Facebook shop, it displays all sorts of products, even the ones which are not available and are out of stock. How do i fix this?? Any help will be appreciated. thanks

PickyPicks
Pakistan
About 3 years using the app
November 30, 2020

It was easy to do the setup. It walked me through each step for both Facebook and Instagram shopping setup.

Handmade In Conifer
United States
About 3 years using the app
June 26, 2024

Det tager 1000 år at få godkendelse

Solskin Smykker
Denmark
About 2 months using the app
July 20, 2024

cool

Lumiere store
France
5 days using the app