Reviews (9,745)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of setup and user-friendly interface, which allows for quick integration and seamless syncing of product catalogs to create shoppable posts and ads. Many report increased brand visibility and sales due to their enhanced social media presence. While customer support experiences vary, many find the service responsive. The apps also provide valuable sales analytics and marketing tools that help optimize strategies and boost customer engagement.

January 26, 2021

Im using this to sell on fb and its pretty easy to connect and modify, very user frienddly andd useful tool

Lymalimoon
Mexico
About 2 months using the app
September 7, 2020

Before the change all of my products were on Facebook and I was able to Tag on Instagram. Now all of my new products are not available. It has been over 4 days since I added new items.

Makana Hut
United States
Almost 2 years using the app
Meta replied September 7, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

September 15, 2023

goods

Big Store 4U
United States
About 2 months using the app
Meta replied September 22, 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
[Meta Support].

January 18, 2021

Good app, help me to install and connect Shopify with Facebook. clear and easy. totally recommendable

GOMETHOD FITNESS, S.L.
Spain
About 2 months using the app
December 10, 2020

its was little confusing at first but manage to figure it out, seems to be very easy use and I enjoy using it

El JStyles
United States
Almost 2 years using the app
February 20, 2021

This app is so helpful in creating advertise, syncing products and sell on Facebook shop. I give it 5 stars because it also connects with Instagram.

giantstoreusa
United States
About 2 months using the app
September 9, 2020

Too complicated and now I cannot figure how to add anything to Facebook or instagram. No tech support and no instructions

Better Than Before Consignment
United States
Almost 2 years using the app
Meta replied September 10, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

November 23, 2020

I used this app to create my Facebook business page. It will really help me reach a different audience. I am excited for my page and business overall to thrive through shopify.

Beauty Within U & More
United States
About 2 months using the app
July 14, 2024

good

URBAN VOYAGE
United Kingdom
24 minutes using the app
September 12, 2020

So far it was an easy set up. Waiting to hear back. I'm not sure if I did it correct. The first time I tried it was very difficult, but I was on an iPad. now that I'm on a laptop I hope I can finally add shop to my instagram.

Rocker Babe Shop
United States
About 2 months using the app