Reviews (7,084)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for boosting business growth and enhancing social media integration. They appreciate its easy setup, product tagging features, and its role in increasing sales and brand visibility. The responsive customer support and effective management of inventory and sales are also noted as key benefits.
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App keeps freezing, I can't set it up and can't even contact customer service to help me, as it shows an error message whenever I try. I've been trying for days, tried on two different computers, a tablet and a phone and nothing works. Terrible app.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Extremely user friendly, and easy to set up. Looking forward to expanding our sales channels from just Shopify, to FB and Inst
i like this app for rating a good review and i am very comfortable now to add an account through shopify.
MOST TIME WASTING APP I EVER CAME ACROSS!!! it says i dont meet theirs e-commerce requirements and i cant use my account to promote my shop.. But they even wouldn't bother to explain what is wrong. tryed to reach them - without any luck. And SHOPIFY "help" was just sending me totaly pointless link. USLESS!!!!
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your Commerce Account. Approvals for this come directly from Facebook, however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
La instalación desde shopify es super rápida y sencilla, al igual que el servicio técnico de shopify. El gran problema que encontré fue al crear la tienda en Facebook para poder conectarlas. No pude hacerlo hasta del servicio técnico de Facebook me escribieron de manera muy detallada cómo debía configurar la tienda. Más de un mes con esto. Pero estoy feliz porque decidí usar shopify porque sabía que con ellos me sería mas sencillo poder usar las redes sociales con canales de venta.
good for new. I'm a new black own business woman who really looking forward to stared my new business.
It helps me out a lot just that my prices aren't the same as my website. Other than that facebook app helps my sales.
Thanks for sharing your feedback! I can definitely look into that for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
after some initial set up issues ..everything is looking . The syncing from Shopify to Facebook is seamless. Help for: guides are really useful and you're helped every step of the way. Now all i need do is sell some merch!
It's a little difficult for beginners but it looks like a great tool that's why I'm still trying to work it out
Thank you for taking the time to share your feedback. It's great to see you are looking to expand your business with our app! I understand it can be difficult to locate relevant resources so I will be reaching out to you by email to discuss any issues you may be currently facing. Hope to hear more about your experience soon. - Anna, Shopify Support
Really great channel and pretty easy too use, you juste have to follow the process on shopify. I recommend it.