Reviews (6,868)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for boosting business growth and enhancing social media integration. They appreciate its easy setup, product tagging features, and its role in increasing sales and brand visibility. The responsive customer support and effective management of inventory and sales are also noted as key benefits.
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I used this app to create a facebook pixel for my business manager account. So I can make so advertising
nice good very amzaing life is esya to say and good result facebook shop am reccomended to use app and esyei life
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].
Facebook is the worst company ever. Don't use them. They restrict commerce accounts without no reason.
Hello there,
Thomas here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Thomas | Shopify
good app to use. nice early easy access to all the blah blah bla bl b b b b b b b blah blah blah blah ABLH
The app is really difficult to connect when there is more than one person working with the business manager. I am just getting to know it so not sure how it will be
This App is so poor only install if a) you are prepared to spend a lot of time attending to it, and b) are a highly experienced operator of Facebook Business Manager: multiple issues on setting up - then when set up is finally accomplished, ongoing random changes appear to the settings requiring further attention. Shopify Support of limited help as unable to access Facebook side of things to marry up. Not worth even one star.
Thank you for leaving a review and sharing your experience. While our app makes it easier to connect your store to Facebook, we are limited in what we can assist with if an error message is being sent by Facebook. In that regard, I'd like to hear more about the issues you are currently facing to ensure you are getting the support you need. I'll be sending you an email shortly to discuss. - Anna, Shopify Support
Facebook is a disaster. Unable to verify myself. Their verification process isn't working. Facebook's biz page messed up my Instagram account when I connected the two - couldn't have that special SHOP function on Instagram for my Shopify store without a Facebook page. Unable to connect with anyone for anything at anytime for assistance over there at Facebook. They're threatening to permanently disable the ad account in like 25 more days or something. So what. Go ahead. Who cares. I never had Facebook or Instagram up until a few months ago so very easy for me to kick them both to the curb. No more SHOP on Instagram because Facebook is lame. Poor Instagram. Anymore of this type of behavior, their marriage will be headed straight for a divorce. After reviewing my own ad spend on my various platforms, Facebook is ultimately doing me a favor. By permanently deactivating my ad account, they will have unintentionally saved me a ton of money and future heartache. When they finally deactivate it, I'll be sure to shut everything down and move on never to return again but will 1000% talk about the whole entire experience to EVERYONE. On the flip side, Shopify has been fantastic! Shopify does their best to assist on their end but they're even limited due to Facebook's lack of concern, commitment, or care. I truly believe the brilliant minds at Shopify could build something better and straight up compete. I would love that! That really would be amazing.
Hey there,
Lea here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable to us. I'm sorry to hear of the struggles you are facing with the deactivation of your Facebook Ad Account. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Lea | Shopify
Much easier setup than previous attempts. i would now try to see how easy to it is to connect to instagram.
I have been restricted multiple times before, whenever I appeal, they give me no particular reason why I got restricted and now it seems my store has been restricted permanently from Facebook. No one is willing to help your store up and running again, very bad service from facebook.
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
i can't create audience sale campaign i won't let i set the daily cost it but tell me error. i have tried but doesn't work
Hi there!
Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. From the error I see in your Shopify admin, the issue you're facing with creating a Facebook Marketing activity stems from settings within Meta Business Suite that need to be changed by Facebook. I've sent you an email to connect and offer further support.
Vance | Shopify Support