Reviews (8,741)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

Edited March 20, 2021

achei bom, porem muito burocratico.
poderia ser mais simples, pois o facebook tem os dados de tudo mesmo

loja1001utilidades
Brazil
3 months using the app
January 6, 2021

Used this app to help me with my store online. It helps me keep things in order and helps me plan my strategy for selling

CornerStoreNYC
United States
Over 3 years using the app
October 22, 2020

Really easy to setup. Few click and then your are ready to go. Until now a happy customer. Looking forward to experince the next steps.

Thefatcow.se
Sweden
Over 3 years using the app
Edited January 22, 2021

I have no complaints, app is great. easy to use, helps me marketing customers via facebook a lot easier than before.

Sneak Ez
United States
Over 3 years using the app
October 5, 2020

I did enjoy and easy to apply my products, it's also a great system to help me issue invoice, release order & calculate my cost & profit! Glad to join Shopify, Thank You

OSUSUMEJPHK
Hong Kong SAR
3 months using the app
November 4, 2022

Hi, I've been trying to set up Facebook Pixel since yesterday. It says " Sorry, something went wrong.
We're working on getting this fixed as soon as we can." Please help!

Joyería Miriam
Mexico
Over 3 years using the app
Meta replied November 4, 2022

Hi there!

Steve here from Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the Pixel issue that you described. Can you please try again to confirm that everything is now working for you?

If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Best regards,
Steve

January 2, 2021

It was easy and simple. Thanks for everything! I will be in business with Shopify and Facebook for a long time.

Lost In The Sauce Drinks
United States
3 months using the app
March 31, 2021

I used this app to connect my store to Facebook. It was easy and intuitive. Few steps would be nicer

Olivia Owen
United States
Over 3 years using the app
September 5, 2024

uitstekend!

Amsterdam Fashion Finds
Netherlands
April 1, 2021

connecting to facebook seemed pretty straight forward. I would highly recommend it but do make sure you understand and are familiar with the setup on facebook side. It can be overwhelming.

BundleLuxe
Singapore
Over 3 years using the app