Reviews (8,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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I don't know what to say? I don't know if this app works. It is weird they ask to give a good review before using it.
Thanks for sharing your feedback! Reviews are always optional and I'd be happy to touch base with you later down the line after you've had a chance to use the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Hello! I've come across two critical issues regarding orders from Instagram and Facebook. First, the customer information lacks a phone number, even though I've configured it as "required" in Shopify checkout settings. Can you please ensure the phone number field is mandatory for Facebook and Instagram orders?
Secondly, when fulfilling orders from Facebook and Instagram via Shopify, it doesn't send a shipping confirmation email to the customer. This leaves them unaware of the shipment status. Can this be addressed? Thanks!
Hi There!
Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!
Thank you,
[Meta Support].
I used this app to connect my store so i can advertise my store to many people through free and paid traffic. I found the app easy to use and i enjoyed how everything is made simple.
very helpful with helping you promote your business. this is so easy to set up it has a basic layout that any one can use
Lätt att konfigurera, bara att följa anvisningarna.
Startade kopplingen till Shopify så får återkomma med säljresultaten lite senare
Meta sucks! You can't even connect your Shopify store. Nothing but problems. There is no success with Meta & Shopify.
Hi There,
Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
good app. Is user friendly and of course reaches all types of platforms. I wish the set up was a simpler process.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I didnt understand why there were some many items to set up. WHy i had to select so many things. all that was needed need to be my primary account, my business account and a card to charge.
I used this app for my online shop and it is really helpful. The set up is so easy and I can also navigate easily
A app é muito boa para quem trabalha com ecommerce, conseguimos gerir tudo através de um só lugar! é incrivel