Reviews (8,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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The set up was easy. For some reason, it deactivates itself sometimes from my shopify store and has to be set up all over again. I'm assuming that's whenever more products are added to your shop's store.
It keeps failing my ads for building audience every time. I have now tried 7 times. I can advertise directly on facebook but this is failing me every time without any reason why so i can try to fix it. Very frustrated at this point, just want to see why they are failed so I may try to remedy the situation.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook Marketing. I'm more than happy to help resolve the issue so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
When everything is in place and done correctly on both ends it is fairly straight forward however not much assistance or explanations when things don't connect etc.
After setting everything up... Problem 1 - Facebook blocked my Ad account.
Problem 2 - After spending a week getting our Ads account back online, I decided to give it another go. But, the following message appears on all my ads: "A problem with Facebook prevented your activity from being resumed. Try to resume in a few minutes." Tried, and tried, and it never works. Great idea, but a waste of time unfortunately. *Update - Jake, Shopify Specialist - I haven't had an email from you?
Hey there! We appreciate you taking the time to leave a review. The error you mentioned may have to do with an ongoing issue we have seen in a few stores. I've sent you an email to follow up and see if we can get this fixed for you! - Jake, Shopify Support Specialist
posts product updates automatically in our facebook feed. unfortunately a feature that annoys facebook followers and can't be disabled
Thanks for sharing your feedback! That definitely sounds frustrating. I'd be happy to look into this with you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
The registration was really easy and fast,however I had complications with my instagram shopping as I was rejected, I sent an appeal so let's hope everything goes in my favour.
yes all good . i really enjoied it. i will share it with someone esle. I will try to learn what i need to do
Bom, integrado e facilita bastante - porém encontrei um erro - A loja no Instagram e no Facebook mostram o preço de comparação. Deve mostrar o preço de venda.
I think is good, I do not know yet, I have to test for more days because I can give you my feedback yet.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
It worked really well. I had no issues setting up this sales channel. I look forward to all the traffic I will attract.