Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and range of social proof tools, including ratings, reviews, and customer photos. They value the review verification process and the ability to import reviews from other platforms. The automated email system for review requests and post-purchase review prompts are also praised. Merchants highlight the AI response feature, responsive customer support, and easy setup. The product Q&A functionality and customization options are also appreciated. The app is recognized for boosting customer engagement and conversions, with pricing considered fair for the features provided.

April 25, 2024

The service is excellent. Quick response and always willing to assist if you get stuck. It's quite easy to use overall and why I chose Fera over other review apps. If you are just starting out who wants simplicity but with all the essential customer engagement features and more, then I highly recommend Fera.

KIDZADORA
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️

We are so happy to hear that you are enjoying our app and have had a great experience so far! It’s also great to know that you have had a good experience with our support team and the response time!

As always, please reach out to us at any time if you need anything 🙂

May 8, 2024

This app is great for reviews! I can collect reviews from my Shopify store, and our best features include synching Amazon products to our Shopify products so we show Amazon reviews on our website, which is amazing. We also really like that we can also import reviews from Trustpilot into Shopify. The app looks great on our website. We were able to get a great deal for the subscription so we're very happy with this app. Also, their support team is very helpful. 10 out of 10.

FH Group Auto
United States
6 months using the app
May 7, 2024

Excellent App & Great Support Team. Anytime we've had any questions the Fera Team have been brilliant & onto it immediately, talking with real people and getting fast results. Love the new designs too.

Highly recommend!

KiwiSmile
New Zealand
About 2 years using the app
May 2, 2024

I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.

Bliss Inspire
United States
12 months using the app
April 10, 2024

The team at Fera are very responsive and really go the extra mile, creating code and adding it to your site if required. Holden helped me create an "anchor / button link" in Shopify so that I could direct customers to the Fera reviews section when I wanted to. It was a bit of a process, but he was very polite, helpful and patient!

stok.
New Zealand
3 months using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is wonderful to know that you are liking our app and have had a great experience with our support team and Holden in particular!

As always, please reach out to us at any time if you need anything 🙂

March 13, 2024

Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.

Fabulous Team!

Rustic Country Soaps & More
United States
Over 2 years using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We’re happy to hear that you’ve had a great experience with our support team and that they’ve been able to help you when you ran into issues.

Please reach out to us at any time if you need anything 🙂

April 30, 2024

The best reviews app! tried many here on shopify and all i can tell you this is the best and easiest to manage with a great customer support!

Ihtam.co
United Arab Emirates
7 months using the app
April 18, 2024

So far very good. I really appreciate the interaction with our customers made possible with Fera. The Fera team is responsive and acts quickly when help needed.

Stereopolis
Poland
11 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you so much for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

April 25, 2024

It's great! It's simple to use compared to the other review apps, and customer service is awesome as well, quick response. Just needs integration with the Shop app and it'll be perfect.

Stealthy Artistry
United States
3 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review 😁 and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

February 11, 2024

I would say being a new small business owner and completely unfamiliar with web development, marketing technologies, what sold me is the ease of importing reviews from my other commerce sites. User friendly interface.

OasisMakeup
United States
Over 1 year using the app
Fera Commerce Inc replied May 1, 2024

Thank you so much for your review!

Thank you for trusting us to help you gather your reviews and it is wonderful to know that you are liking our app 🎉

Please reach out to us at any time if you need anything 🙂