Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

April 25, 2024

The service is excellent. Quick response and always willing to assist if you get stuck. It's quite easy to use overall and why I chose Fera over other review apps. If you are just starting out who wants simplicity but with all the essential customer engagement features and more, then I highly recommend Fera.

KIDZADORA
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️

We are so happy to hear that you are enjoying our app and have had a great experience so far! It’s also great to know that you have had a good experience with our support team and the response time!

As always, please reach out to us at any time if you need anything 🙂

May 2, 2024

I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.

Bliss Inspire
United States
12 months using the app
April 10, 2024

The team at Fera are very responsive and really go the extra mile, creating code and adding it to your site if required. Holden helped me create an "anchor / button link" in Shopify so that I could direct customers to the Fera reviews section when I wanted to. It was a bit of a process, but he was very polite, helpful and patient!

stok.
New Zealand
3 months using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is wonderful to know that you are liking our app and have had a great experience with our support team and Holden in particular!

As always, please reach out to us at any time if you need anything 🙂

March 13, 2024

Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.

Fabulous Team!

Rustic Country Soaps & More
United States
Over 2 years using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We’re happy to hear that you’ve had a great experience with our support team and that they’ve been able to help you when you ran into issues.

Please reach out to us at any time if you need anything 🙂

April 30, 2024

The best reviews app! tried many here on shopify and all i can tell you this is the best and easiest to manage with a great customer support!

Ihtam.co
United Arab Emirates
7 months using the app
February 11, 2024

I would say being a new small business owner and completely unfamiliar with web development, marketing technologies, what sold me is the ease of importing reviews from my other commerce sites. User friendly interface.

OasisMakeup
United States
Over 1 year using the app
Fera Commerce Inc replied May 1, 2024

Thank you so much for your review!

Thank you for trusting us to help you gather your reviews and it is wonderful to know that you are liking our app 🎉

Please reach out to us at any time if you need anything 🙂

March 4, 2024

So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.

Moon Sands Jewelry
Canada
2 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is great to hear that you are enjoying our app and find it easy to use! We appreciate your feedback on reviews being assigned to the specific products!

Please reach out to our support team as they may be able to assist you with this! 🙂

April 18, 2024

So far very good. I really appreciate the interaction with our customers made possible with Fera. The Fera team is responsive and acts quickly when help needed.

Stereopolis
Poland
11 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you so much for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

April 25, 2024

It's great! It's simple to use compared to the other review apps, and customer service is awesome as well, quick response. Just needs integration with the Shop app and it'll be perfect.

Stealthy Artistry
United States
3 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review 😁 and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

April 23, 2024

I really like this app because it has so many options to import reviews to your store from Google, Trustpilot and even manually. I recommend this to all of my clients.

GOGETTERS
Netherlands
7 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review 😁 and thank you for trusting us to help you gather your reviews!

We so appreciate that you recommend our app to your clients ❤️

Please reach out to us at any time if you need anything 🙂