Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

May 1, 2024

Exceptional support from the Fera team! Special mention to Holden, who went above and beyond to assist me promptly, providing invaluable guidance in configuring the app to perfectly suit my needs. His expertise and knowledge made the entire process seamless. Grateful for such outstanding service!
Thank you :)

Wilhelmina International Psychic
Australia
About 3 years using the app
April 5, 2024

Helps display google reviews on my website with authority! :D Highly recommend!

Kariko
Australia
Over 1 year using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

April 25, 2024

The service is excellent. Quick response and always willing to assist if you get stuck. It's quite easy to use overall and why I chose Fera over other review apps. If you are just starting out who wants simplicity but with all the essential customer engagement features and more, then I highly recommend Fera.

KIDZADORA
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️

We are so happy to hear that you are enjoying our app and have had a great experience so far! It’s also great to know that you have had a good experience with our support team and the response time!

As always, please reach out to us at any time if you need anything 🙂

March 13, 2024

Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.

Fabulous Team!

Rustic Country Soaps & More
United States
Over 2 years using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We’re happy to hear that you’ve had a great experience with our support team and that they’ve been able to help you when you ran into issues.

Please reach out to us at any time if you need anything 🙂

March 22, 2024

very good app

Gray Witch Supply Company
Australia
Almost 2 years using the app
March 24, 2024

Outstanding Customer Service!!!!!

Walter's Wish Jewelry
United States
Over 1 year using the app
May 2, 2024

I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.

Bliss Inspire
United States
12 months using the app
March 20, 2024

So far so good happy to get product reviews as we are not getting so much of Google reviews in my business.

Sydney Appliances Outlet
Australia
Over 1 year using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

Edited April 19, 2024

Overall very satisfied! One of the best support and customer care ever witnessed. Greast stuff!

RPG Guild
Poland
About 1 year using the app
March 15, 2024

Great customer service and phenomenal product! Been using Fera for over four years now

Lyons Crafted
United States
Over 1 year using the app