Google & YouTube , 7,866 reviews

Overall rating
4.5
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They value its automatic product updates and personalized recommendations, which help reach a larger audience. The app's ability to provide insights, track conversions, and integrate with Google Shopping and YouTube ads is praised for driving business growth. Merchants also commend the responsive customer support and view the app as a key tool for optimizing marketing strategies and boosting sales.

November 3, 2022

Compte Merchant Center suspendu car votre application est nulle. Attention ne va pas chercher les codes EAN des produits et Google vous pénalise... Appli à éviter.

Mocy Bell
France
3 months using the app
Google LLC replied November 7, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

October 29, 2019

the app makes everything easy to use but has a few alil bugs in it as well. would like for them to be fixed but overall im okay with it

BG Be Gentle
United States
3 months using the app
Edited June 29, 2020

This app is useful for newcomers. easy handy and searchable. i encouraged all to download the app. super fast

Household showcase
Singapore
3 months using the app
September 11, 2022

Absolutely terrible support and very unclear on why account keeps getting disapproved. For 2 months I tried contacting helpdesk regularly and they always deflect the questions and buy time. Its very frustrating working with google and they need to get their act together. Don't recommend...

Nonynana Co
United Kingdom
3 months using the app
Google LLC replied September 13, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

Edited February 25, 2021

so far its fresh. i will see after a month or so. i just started to use it.
yeeeeeeeeeeeeeeeeeessssss

Rotten Bananas Co.
United States
3 months using the app
December 13, 2018

My impressions so far is that it works well. What I especially like is that it seems to generate a lot of first time customers for me and this is really great for future sales possibilities. It was fairly easy to setup. It would be nice if there was a little easier way to edit SKU's google shopping details other than going through it one by one.

Bonsai Tree (Pty) Ltd.
South Africa
3 months using the app
February 23, 2021

For now, it all looks good, though I have not started getting sales. I trust Google, so I expect the app to be great.

purebrandstore
Kenya
3 months using the app
Google LLC replied February 26, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm glad to hear everything is looking good so far. I'm going to look into your store and account and follow up with you in an email to open up the lines of communication here so I can see if I can help in any way.

Robyn | Shopify

April 23, 2021

It took me a lot to figure it, but this is based on lack of knowledge rather than the app itself. I had a lot of help from the staff, and after A LOT of back and forth and help from both shopify and google because I broke it- I finally got everything working...I hope. :) Sales have increased as well as traffic, this was definitely worth it. Highly recommend going thru the steps to get approval w/the google channel. We're working on ads now, it's pretty neat once you get it right.

Swinging Soaps
Canada
3 months using the app
Edited June 24, 2020

After working with it for a few days now, it's great.

It works flawless and fast.

Exactly what I was looking for.

Handelsonderneming K. Mol
Netherlands
3 months using the app
February 26, 2019

Never worked, products stuck in pending and there is a notification that is could take Google 10 days to review but Google support said the products never made it to them. Started a campaign somehow, wasted a bunch of money on who knows what it was advertising.

229 Design Shop
United States
3 months using the app
Google LLC replied March 14, 2019

Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support