Google & YouTube , 7,784 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

January 9, 2020

Easy setup for feeds for Merchant Center and Ads. Does everything that is expected. Up and running quickly.

Kingsley Park
United States
13 days using the app
July 20, 2020

So far it has been a Straight forward guided and easy process. I have complete confidence in this app.

Pyramid Comics & Cards
United States
13 days using the app
March 18, 2023

Aplicativo esta atrasando a minha vida, ela esta buscando produtos que não estão mais na minha loja não estou conseguindo entender isso. Eu já tirei o produto da loja, não esta lá, so se existe algum lugar secreto que eu não estou enxergando, misericórdia, não tem suporte ? achei que iria facilitar a minha vida e esta apenas atrasando tudo, como pode puxar produto que não esta mais na loja, alguém explica isso ?

Produtos Vida Prática
Brazil
6 months using the app
March 20, 2021

I do not even think of ANY web or mobile application without thinking Google.
I know the console will really benefit my business as I study its contents and analytics more. Installation was easy to follow.

dot comm Marketplace
United States
13 days using the app
July 5, 2020

Ótimo, até agora ainda não tive bons resultados, mas espero ter em breve. O Google é uma das melhores ferramentas que conheço

Coruja Store 2020
Brazil
13 days using the app
March 18, 2020

I really love this app. Its the best so far.........................................................

Applestoregh
Ghana
13 days using the app
November 6, 2019

Configuring was easy but testing its effectiveness is still due. Hope Google stands as it has always.

StyleSutraa
India
6 months using the app
Edited November 21, 2019

Todo muy bien no tengo malos comentario sobre ella, interfaz buena todo legible y entendible nada que agregar.

AccesoriosGerson
Mexico
13 days using the app
March 30, 2022

Got my account suspended due to misrepresentation. Trying to fix it is fruitless Google won't explain the issue and Shopify hasn't a clue. Really frustrating for such a simple product and e-commerce site.

Cassette Film
United States
6 months using the app
Google LLC replied April 1, 2022

Hi there!

Paola here with Shopify! Thank you for taking the time to leave us your feedback. I completely understand where you are coming from. The Misrepresentation suspension can be frustrating and Google does not share with us further details on why they have flagged an account due to Misrepresentation - although I truly wish they did. From our end, we can only provide you guidance based on our own experience. But at the end of the day, it's totally up for Google if they will lift the suspension or not. Keep in mind that, although the Google Channel app helps you integrate your store to the Google Merchant Center, Google is still a third party platform, which means we cannot interfere with their processes.

With that being said, I will be reaching out to you through email shortly to offer all the guidance and support we can from Shopify's perspective. We want to ensure that you have the right tools for your business to succeed.

I look forward to chatting with you!

Paola | Shopify Support

September 7, 2022

Ive tried to get my Google Merchant center unlocked for 2 months now. Keeps getting disapproved for Misrepresentation but no information on how. Updated all info with information it asks but immediately it goes and shuts down the account. Absolutely zero support from help desk.

unmanned.store
United States
6 months using the app
Google LLC replied September 10, 2022

Hi there,
Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I can understand how frustrating this situation must be. I've sent you an email to offer further support and help resolve this.
Vance | Shopify Support