Reviews (1,329)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

September 1, 2016

Awesome App! Can highly recommend. Much better then many other FAQ apps that I've tried

Wine Stash
Australia
Over 1 year using the app
February 25, 2016

Fantastic, simple to use FAQs page.

Tomas at S4Commerce was great at helping with style changes

Picture This Party Booths Ltd
United Kingdom
Over 1 year using the app
March 26, 2017

great ! great ! great !
great ! great ! great !
great ! great ! great !
great ! great ! great !

Goolys World
Israel
Over 1 year using the app
Edited May 9, 2020

amazing app that looks great and easy to use. I highly recommended for new people starting Shopify easily.

Modzie
Australia
Over 1 year using the app
April 11, 2019

This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!

Cyclone Pods
United States
Over 1 year using the app
March 28, 2016

HelpCenter is great! I love this app! Makes life much easier adding a nice FAQ to your page. Simple to set up! I highly recommend.

Rowdy Ann Boutique
United States
Over 1 year using the app
January 26, 2018

Great support! They fixed my problems immediately.

Crypto Restore
Germany
Over 1 year using the app
October 11, 2017

Love this app! Makes your FAQ page look extremely professional.

Glory West
United States
Over 1 year using the app
Edited October 20, 2018

Awesome app! Simple to use and just what I need. Support was nice and fast with answers. Highly recommend!

Cosystyles
Lithuania
Over 1 year using the app
June 13, 2018

Simple to use, and the customer support was extremely responsive! Probably the best customer support I have seen with a Shopify app. Nice!

Dynatrap
Mexico
Over 1 year using the app