Help Center: AI FAQ Page , 1,326 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.
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Every online business should have something like an FAQ (Frequently Asked Questions) page. It's often the 'Front Line' of your Customer Support effort.
With a good 'Help Center' most customer concerns can be handled even before they reach you personally.
The HelpCenter app lets you set up a fully customizable set of Questions and Answers, which can be added to your Shopify store, for example as an FAQ page.
I find the HelpCenter App very easy to understand and to use, so I can recommend it to every Shopify user.
I notice that a reviewer reported that the HelpCenter app Contact Button didn't work. I just tested mine and it sent me an instant email with no problems.
_jim coe for 'ART HEAD START'
L'application est super pratique et simple pour un rendu professionnel. On peut faire déjà beaucoup de choses avec la version gratuite !
I think that this app deserves more than 5 stars.
For 2 reasons
1.
The most important that is absolutely perfect for the need of a small e-commerce that doesn't need all the more advanced features that Zendesk Help Center for example can give; while doing this, it gives you a proxy url that allows you to seamless integrate in your store, and this is a key feature; plus, it has all the essential features that you really need and at the same time a very easy way to manage and customize them; everything is so easy to setup...
2.
It's almost incredible, but it's free. If I think that there apps that don't offer almost nothing and ask for your money... you find this great piece of code, and it's for free!
Really, really recommended. Thanks a lot Lukas from Help Center!
UPDATE April 6, 2017
Unfortunately I have to lower the rating from 5 to 3 stars.
I confirm the validity of the app but there have been two serious problems.
1. The verification code CAPTCHA suddenly stopped working. Software problems are common and occur and I can consider this acceptable even though clearly a program with 5 stars should not have these problems
2. What is really serious is that I have 4 well written email to the support by explaining clearly and repeatedly that the site can not be launched because of the problem of the app (customers can not write a message to customer service because the verification code CAPTCHA it works).
The support responded to the first e-mail then completely ignored subsequent email (one per day, not 4 on the same day).
The application is free ... but not for this should not work and the support should not respond to urgent requests.
Very simple and easy way to organize
Help Center is one of the best apps on Shopify!
Awesome template to develop my FAQ. I´ve used it for all my stores. It´s awesome! Highly recommended.
This app is really easy to use and useful when creating a FAQ page with alot of questions. The search bar will definitely make it easier for customers. Thanks
Awesome. Mage my life so much easier with organizing help center
Very simple and easy to use! :-)
free, sexy and easy! love it www.caseto.be :)