Reviews (570)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

December 13, 2022

I highly recommend this app! I've been able to almost double my AOV and have been able to introduce new products to customers through iCart's Side Cart

DossoBeauty
United States
8 months using the app
Identixweb Limited replied December 13, 2022

Thank you 🙏🏻 very much for the review, Kadidja!!! 😍😍😍😍 Keep growing with our app.

September 28, 2021

This has been one of the best customer experiences I have had as a business owner. Not only are the customer service prompt but they are knowledgeable when I tried explaining a problem I was having. I couldn't be happier as a business owner with the service their app provides as well as how they take care of their customers/ clients. Would highly recommend to any e-commerce!

Esme and Elodie
United States
8 months using the app
Identixweb Limited replied September 29, 2021

Woahh!!🔥 Thank you so much for writing such a detailed review my friend!! We are so grateful for your kind words. Support is always there to help you with your concerns.....

BOOST your AOV with iCart 💥 Best Wishes to you from iDentixweb!!🥳

April 14, 2023

Hemadri очень помогла мне со всеми настройками. Очень хороший, приятный сервис который увеличивает конверсию. Спасибо огромное за быструю и оперативную помощь!!

Take a Break
Israel
8 months using the app
Identixweb Limited replied April 14, 2023

Thank you 🙏🏻 so much Evgeny for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

February 9, 2022

It's a great app and have professional customer service to help with any issues,I like it a lot and will continue to use it

joinfreecollection
China
8 months using the app
Identixweb Limited replied February 9, 2022

Thank you so much for your review!😍 The support team is always available to help you with your queries.😊

June 16, 2021

Great app,Friendly interface,It has obvious help to increase the customer unit price,highly recommended。

Robotime Online
Hong Kong SAR
8 months using the app
Identixweb Limited replied June 16, 2021

Thank you very much for the review buddy❤❤❤ Keep upselling with iCart, Best wishes to you from iDentixweb!!!!

April 8, 2021

Their customer support is A-class, I registered for the trial and due to some store and personal complications I wasn't able to take full advantage of the 30 day trial and as such barely done much more than log in, so reached out to support to ask if possible they could extend trial due to my limited use, the process was easy and virtually instant and effortless, after a 10 min webchat explaining the above, they glady granted an extension, i am now in a better place to utilise the app and cant wait to start using it, and wil be back to write full review within the coming weeks,if the app is a s good as their customer support then im sure it will be a breeze to use and ultimatley create more revenue for my store/s

Olivia James Gift Store
United Kingdom
8 months using the app
Identixweb Limited replied April 8, 2021

We really appreciate the time you took to write such a detailed review! Thank you for taking the time out to share your experience with us and for valuable feedback.

June 22, 2021

This cart has been amazing. I've been able to integrate with the Order Delivery Date application as well and offer click and collect style service to my customers. Support has been helpful when something hasn't seemed quite right on the rare occasion. Would recommend A+

Shanikas Pantry
Australia
8 months using the app
Identixweb Limited replied June 22, 2021

Wwooahhh!! Thank you very much for your kind words buddy🙏🙏🙏 Really appreciate that you took time to write such detailed review....❤❤❤

Best wishes to you from iDentixweb! Keep growing and boost your orders with scheduling deliveries and with exited offers......

Edited July 19, 2021

Downloaded this app and have been using it for a couple of months now. I'd say the app is user friendly and intuitive. Works great and lots of functions. Looks great as well both on mobile and desktop. Customer supports great too! Looking forward to some amazing results to come.

Elfie
Australia
7 months using the app
Identixweb Limited replied July 19, 2021

Thank you very much for your feedback buddy.....🥰🥰 Increase your AOV with iCart!!!!❤️‍❤️‍🔥

Best Wishes to you from iDentixweb!!🥳

June 10, 2021

I love the application and the customer service has been very kind in solving some details that I have requested so that everything is perfect.

MIXTEA®
Chile
7 months using the app
Identixweb Limited replied June 10, 2021

Hey buddy!!❤ Thank you very much for writing your valuable feedback....🙏🙏🙏

Keep upselling with iCart and increase your sales🤩🤑🤑

Edited December 7, 2022

I loved how it make the cart look more pro!, Manoj is always helpful and has many tricks up his sleeve

IKCHA
Mexico
7 months using the app
Identixweb Limited replied October 6, 2022

Thank you so much for your feedback, Abraham!!!😍