Shopify Inbox , 4,341 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.
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I would recommend the app to any Shopify website owner because it is very convenient to manage communications with the customers even if we're not online when they send a message. I gave only 4 stars because even though I was working on my website the inbox window did not open when the customer opened a chat. I was alerted later to a message in the inbox.
Makes it easier to interact with potential clients
Great free chat app that has very similar functionnalities than other app that charge you 20-30$/month
Really good tool and easy to use
Very useful for store communication with customers
I recommend this app, fast , reliable in real time chat
So far using this app for messages from customers has been easy and quick.
Perfect app. Works on my phone and desktop seamlessly. When I read and answer a message on my phone, the message leaves the desktop as well for no duplicating messages.
It has really helped my customers to tell me what they want on my store and it is easy to use i recommend it to all that are using shopify
so far so good but I would love flexible plat form that support small business