Shopify Inbox , 3,880 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its convenience, affordability, and comprehensive features. They value its easy setup, seamless integration with stores, and minimal maintenance. Key features include a chat function, quick replies, and built-in product links. Additional features like automated responses, order tracking, and customer profile viewing are seen as efficient. The ability to offer products or discounts directly to customers is praised for boosting engagement and sales.
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I would like the cell phone to work as a whatsapp, sometimes you have to enter the email every so often and I do not realize that there are messages pending to answer because the cell phone app does not notify. other than that all good.
I love to use Inbox to communicate with my customers. I find it much better than email. I can recommend it. Also the integration is very easy. I believe our web shop visitor like to use the tool, as well. It's quicker for them than using the contact form.
Very clear and easy to use - love it!
we migrated from a paid livechat to save funds. so far it works for what we need, primarily a B2B busienss. it would be good to have a unified inbox between our Australian and New Zealand stores and our B2B and B2C sites - this would make life significantly easier - we had this with our previous paid app version
Easy to use, all coms in one place - customers do complain though about the wigget popping up all the time.
its ok pretty easy to use
I love this app. Its perfect
So far it seems pretty easy.
Very easy to use with options that I still need to follow up on to be even more efficient.
Simple, Facile et Efiicace. Shopify Inbox nous avise lorsque une personne envoie un message sur le chat.