Reviews (5,725)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Extremely helpful for responding to customers.
The app allows for increased sales of products by putting the customer at ease about the purchase.
It is not a shopify inbox issue per se but too many persons message me offering services instead of actual potential customers.
Besides that, it is a good product.
This app is very helpful on keeping us connected with our customers. It really fast and accurate. I will recommend using this app 1000%
Fast delivery of message and great alerts
easy to use and great in responsive
It will look a lot cleaner if there's a hyperlink rather than sending the whole link
Thank you for your feedback! I have shared this idea with our product team.
- Shopify Inbox Team
It is very helpful to increase the conversion rate for my Shopify store
Please Add 'AI' feature
It is a nice customer service app to add to be able to converse with our customers and to be alerted to when they ask questions and need answers. It can be done at all hours and we personally find that convenient
Robin~
Midnight Magic Lingerie