Shopify Inbox , 4,194 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

April 9, 2024

Ótima ferramenta. Estamos satisfeitos. Ter o app Shopify Inbox está sendo muito útil para a nossa loja. Nos ajuda a interagir com os clientes, de forma gratuita, realmente melhorando a conversão.

Emmespcs
Brazil
About 2 years using the app
February 12, 2024

I would like to have more details about the customers and what pages they are on. Also more promotes for them on different pages

Mintwood Home
United States
About 1 month using the app
February 2, 2024

It is a great and practical application, in our opinion, the only problem is that it sometimes logs out of the account automatically from the mobile device application. thanks. ( www.rehome.com.tr )

Rehome
Türkiye
4 months using the app
March 29, 2024

works great. flexible and can be used across multiple devices.

Upgrade Machine Works
United States
5 months using the app
January 25, 2024

Bravo , cool job Shopify team . Thank you all team
Regards from STOPARTS LTD Turkey

STOPARTS LTD
Türkiye
Over 1 year using the app
March 19, 2024

it is convenient and fast

Kikimora Fashion Store
United States
Almost 2 years using the app
April 8, 2024

Very easy and quick to read instant communication tool

prince-wear
United States
Over 1 year using the app
March 24, 2024

It's great so it doesn't get confusing between my emails.

Portyo
United States
About 1 year using the app
January 30, 2024

Very cool app that has its own phone app. When a customer messages me, I get the notification and it allows me to respond immediately. I love it. It makes it easier to provide fast customer service and to be able to answer customer inquiries instantly. Sometimes I'll miss an email, but I never miss the Shopify Inbox alerts.

FUZED LABS
United States
19 days using the app
April 17, 2024

Ease of use

CLAIM-A-NATOR
United States
Over 1 year using the app