Reviews (5,500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service and boosting sales through efficient communication tools. Key features like "Quick Replies" and automated responses are praised for reducing response times and improving customer interactions. The ability to view customer details such as cart contents and order history helps provide personalized service. Its seamless integration with Shopify and availability as a mobile app allow for convenient management of customer interactions from anywhere. Merchants appreciate the user-friendly setup, reliable performance, and supportive customer service team.
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Helps to respond quickly to customers
Very efficient for communicating with customers.
Great App.
Meta's inbox could learn a few things from Shopify Inbox for sure!
for free its quite good and does everything we need, we don't need bells and whistles
is the best to use from messages to marketing and the most important part is everything is free
Not being able to hit return whilst replying is a real issue. So painful!
Thank you for taking the time and sharing this feedback. We'd be happy to share your feedback on not being able to hit return during live chat replies with our developers for considerations with future releases. Cheers! -Elias, Shopify Support
Excelente para comunicação com o cliente direto pelo nosso site.
Nice to see this app
its very nice, i prefer for all people
It is very helpful to increase the conversion rate for my Shopify store