Reviews (5,723)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Nice to have the option of using this app instead of a paid one.
very detailed & quick and easy results and use of app
It is easy to set up and it is a plus that it is part of the Shopify suite of software.
Its great, if shopify makes it you know its good. Plus it's free. I would love now for them to integrate AI with the chat, that can aid customers based on product questions and stuff
Very cool, seamless integration to my site. Customers LOVE it. 10/10
while they are still in the process.This is all we needed and it works great for our seasonal business.
Would be good if replies were automatically saved as "Drafts" so that I can go back to them. Exit page to check something and the email disappears!
very good tool
I'm very pleased with the Shopify Inbox Chat, I've tried others and not liked how they work. The integration with the website & customer info is seamless. I've seen it improve customer communication and help complete sales.
Shopify has been a critical part of me opening and running my online business.
Thank you and please keep up the great work.