Shopify Inbox , 4,359 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

September 15, 2023

Really useful to have this tool integrated on shopify!

SkizoDraws
Canada
23 days using the app
January 15, 2024

Buena Integración falta mejor notificaciones

Ropa Corporativa JM
Chile
8 months using the app
November 1, 2023

It's all good

Latrella Ardis Studio
United States
12 months using the app
October 25, 2023

O aplicativo é excelente, gerencio as conversas sem ter que ficar com a encheção de saco pelo WhatsApp. É possível configurar respostas automáticas para que os clientes já tirem suas dúvidas antes mesmo de chegar a um suporte humano. Isso dá agilidade e passa conforto para os clientes que não precisam esperar alguém atendê-lo.

Mr. Zurique
Brazil
4 months using the app
November 11, 2023

good

babybazar.pk
Pakistan
Over 2 years using the app
December 31, 2023

Excelent

AlphaSupply
Brazil
About 2 months using the app
January 11, 2024

gut

zoulaga
Switzerland
6 months using the app
March 13, 2024

Trés bien mais il n'y a pas de possibilité de changer la langue

AuriPur
France
2 days using the app
January 17, 2024

Great Experience

FKBS
United States
10 minutes using the app
November 17, 2023

Easy to use and some great auto answer suggestions

AdmireIT
United Kingdom
10 days using the app