Shopify Inbox , 3,872 reviews

Overall rating
4.7
Counts per rating level
  • 76% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its convenience, affordability, and comprehensive features. They value its easy setup, seamless integration with stores, and minimal maintenance. Key features include a chat function, quick replies, and built-in product links. Additional features like automated responses, order tracking, and customer profile viewing are seen as efficient. The ability to offer products or discounts directly to customers is praised for boosting engagement and sales.

September 27, 2023

.

Celtic Marches
United Kingdom
Over 1 year using the app
December 12, 2023

Excelente

TU COMERCIO EN LINEA
Colombia
29 minutes using the app
August 18, 2023

Great Customer Support

Ecom Mentor Pakistan
Pakistan
19 days using the app
November 12, 2023

a goed

Ox Candles
Netherlands
10 days using the app
May 27, 2023

Good but unfortunetely this app is not adapted for international website. Because we we can't translate the inbox in several languages, big default...

639 Latona
France
23 days using the app
Shopify replied May 31, 2023

Hi! I appreciate the desire to offer multiple languages to your customers through Shopify Inbox. If you haven't already, please get in touch with our team via the Shopify Help Center (https://bit.ly/2AWw5VA) to let us know which languages you're wanting to translate to—that way, we can submit a feature request to our developers on your behalf. Thank you! -Sophia

February 14, 2024

needs a photo of staff

Off Road Canada
Canada
September 26, 2023

todo bein

stelliumshop.com
Mexico
Over 1 year using the app
October 18, 2023

お客様の利用度が高いと思います。

アド・パック
Japan
28 days using the app
October 26, 2023

Súper fácil de usar y rápida.

Borabora Swimwear
Chile
8 days using the app
March 12, 2024

WHEN AI API CONNECTION TO THIS APP!!!!

Newretro.Net
United States