Shopify Inbox , 4,174 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

Edited October 3, 2023

all the basic thing you need in an chat app

Chicco Philippines
Philippines
25 days using the app
October 14, 2023

tres bonne application pour creer une réelle connection avec vos clientes

Tatiana.B Cosmetics
France
Over 1 year using the app
October 10, 2023

strongly recommend to everyone

SilSilly
United States
3 months using the app
October 30, 2023

Works flawlessly.

eAnatomi
Denmark
4 months using the app
September 10, 2023

Great so far, but it will be nice to add a chat review for quality customer service purposes.

Cap On
Bahrain
9 days using the app
August 17, 2023

One of the Easiest Platform For StartUps, We came across..And We Use pretty much all know e-commerce platforms !!

5 Fusions Marketplace
Canada
5 months using the app
October 12, 2023

Good app, notifies the chatting info immediately, helps more customers to visit the store.

Zendure EU
Germany
1 day using the app
November 13, 2023

This App Is Very Helpful, Thanks

Taaqatwar
Pakistan
5 days using the app
July 26, 2023

just needs more text limit. customers couldnt send more than needed in one message

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AI Music Service
United States
20 days using the app
December 10, 2023

Şuanlık bir problem gözükmüyor. Temiz ve kullanışlı bir uygulama.

Joka Ben
Türkiye
About 5 hours using the app