Reviews (5,677)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

March 13, 2024

Sehr gut

VibeWear
Germany
25 days using the app
November 6, 2023

Always looking for the best ways to serve our customers and generate revenues.

Kirijewels.com
Canada
About 4 years using the app
Edited December 4, 2023

The app works well

Elizabeth Schowachert Art
United States
Over 4 years using the app
August 28, 2022

Amazing and easy to use. The app is perfect for VA's as well and can be configured easily. I would rate this a 5 out of 5 App

ALLRJ
United States
Over 4 years using the app
November 22, 2023

Top

EldoradO Jewels
Italy
2 months using the app
October 22, 2023

I love this app! I like knowing when I can't shat right away it comes directly to inbox and I can respond that way and they will receive an inbox message.

Bert's Clay Creations
United States
About 4 years using the app
January 24, 2024

excelente

DECORMOTO DESIGN
Colombia
About 2 months using the app
December 24, 2023

1. 建议可以打标,比如不同颜色,对于有些客户信息,可以根据打标来进行先后处理。
2. 可以有文件夹,比如关于退货相关询问,可以转移到退货文件夹,关于操作,可以转移到操作的文件夹;
以上,谢谢

MONOCARBON
China
2 months using the app
February 20, 2024

Das war eine schnelle und hilfreiche Erfahrung. Danke!

Decovi.shop
Germany
About 1 month using the app
April 14, 2022

the inbox system works well, not always connecting via safari but works faultlessly on chrome. great product .

Porsche Spares UK Ltd
United Kingdom
About 4 years using the app