Reviews (5,855)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
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What a nice surprise - it's beyond useful and will undoubtedly replace/combine a number of apps and portals we've used up to now.
Excellent way to communicate with clients.
Super easy to use
Funktioniert reibungslos, unkompliziertes Handling und einfache Installation!
love it very useful and easy. Clients can contact us very fast for all questions or concernes. We can even keep the conversation. love it.
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Det spiller bare!
FREE and adds trust between the customer and seller. I also use it for reassuring addresses, and if there are special notes I have to tell my customers, I directly use this APP.
Simple, lightweight, clean.
Thank you for writing your review and I am glad to hear that you've been able to increase your interactions with customers as a result of using Shopify Inbox. I hope the tool continues to be of use to your business as it grows moving forward.
In terms of the feedback you've provided regarding how the enter button functions when sending a message to an offline customer, I can see why you'd prefer for the text to skip to the next line rather than sending a message to the customer each time. I'll be sure to pass on your suggestion to our development team. -Victor, Shopify Support
I used this app to help me try and keep up with the questions the customers may have about their orders or a particular item. It is useful and very helpful. I just wish I can get better notification.