Reviews (5,855)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
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I Like how this website and all its applications feel like a legit command center. My phone is just a phone again. thank you
This is easy to set up and easy to use. Customers seem more likely to ask questions since we've been using the Shopify Inbox app. This means we can engage with them about their questions or concerns and they're more likely to purchase.
absolutely love it.
I love this app. I've had many real time and other conversations with customers that have led to sales because of Shopify Inbox letting me know right away that a customer wants to communicate.
it is very nice, We hope this plugin can bring us a better user experience, and hope the shopify team can develop better
great service and options even though that i struggled in the beginning but little by little im getting there
A+
I like the auto reply! really helps this time of year when getting lots of emails.
Very helpful app, and it now supports multi-store businesses.
It's working very well