Reviews (5,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
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Shopify improves communication efficiency and builds trust with our customers, helping us improved conversion rate
We love the integration of all platform messages into just one inbox. Makes message management quick and easy
This app is really helpful and convenient! I can be out and about and receive messages and can answer right then and there.
Very easy to set up and configure. It had collected and preserved my business messages until I was able to access them. Now I can respond with ease and get an immediate response from my global suppliers and contractors.
I love that I can stay up to date and informed when my customers need me. Shopify Inbox keeps my customers calm until I can get to their questions and they enjoy the easy use too.
e un app molto utile le aspettative soddisfa le mie esigenze .... migliorerei inserendo le traduzioni in modo da poter parlare anche che gli stranieri
This app has helped me connect with customers and assist with their questions. The ability to email customers if they disconnect is fantastic. The conversion rate for chat is also a plus!
Very easy to instal and to use. A perfect way to have all the chats in one place. The clients can reach out to u very easy
Fast way to keep in touch with your customers. Great help Always improving and better. super recommended
Hello URbrand,
Thanks for installing Shopify Chat. And so glad to hear that you would recommend it to other Merchants. We are always working on improving Shopify Chat. If you have any other feedback or questions, please do get in touch with our team at ping@shopify.com.
Thanks again!
Ruby C.
Senior Support Specialist - Ping
It's a very direct way to communicate with customers.