Reviews (5,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
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Greatt
I use this app to keep in touch with more customers while being on the Go as a Busy Mom Wife and Entrepreneur
Es una aplicación muy fácil de instalar, se puede modificar en base a lo que cada uno requiera en su pagina.
Hi sweetbitesmexico, Thanks for the 5 star review!
So glad to hear that you found the app easy to install and set up. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Thanks again,
Ruby C.
Senior Support Specialist - Ping
Aplicação muito útil quer para o nós, quer para os clientes, permitindo-nos responder de forma pronta a qualquer questão sobre produtos e aumentando a possibilidade de efetuar vendas.
Adding the chat feature to my site resulted in an immediate increase in sales! I think it adds a lot to the trust factor for customers when visiting a site they've never heard of before
its incredible to use and so easy, makes business so much easy and my accounts manager Genisus was amazing.
great for me /no problem it does the job and seems to be usefull, have to use it a little longer :)
been using this app for months now on our website, and the app as well, no complaints, does what it supposed to :) recommended for faster communication with potential customers
The app is very easy to use and serves my purpose well. It is easy to reply back to customers and would recommend it.
Thanks so much for your valuable feedback, I am happy to hear it's working well for you! -Ivy, Shopify Support
I like the app. It allows me to converse with my potential customers easily. I can get an idea as to what they desire and can fulfill that desire. Makes me more confident as an Entrepreneur. LOVE IT!