Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Great little tool and brilliant that you can download the App to your phone so that you can keep up with messages.
Top
Works flawlessly on phone and browser!
Just Works!
it is useful . but sometimes if you have answered in facebook message , there is still a note in inbox telling you that you shall response to customer.
love the products belts are dope packing love it good quality real leather. the luxury feel and the foos customer service thank you!!
Works great! it's nice to have everything in one spot, and being able to set up automated answers. Thanks
todo bein
good
Simple to use, had my first customer chat within one minute of adding it. It's exactly what we needed!
Hello The Uppity Canadian Clothing Company, thank you for your feedback and review!
So happy to hear you had a chat so quickly, congratulations! I hope this leads to more sales. :-)
We have also just launched Shopify Ping for desktop! Go to https://shopifyping.comand login with your Shopify credentials, then enjoy the ease of use of replying to your customers from a desktop or laptop.
If you have any questions, feel free to contact us directly at ping@shopify.com
Best regards,
Veronica N.
Senior Support Specialist - Ping