Reviews (5,723)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

November 4, 2024

This is the most annoying POC for a business

CavFab
United States
6 months using the app
June 27, 2024

love the chat box. gives you chance to talk with the customer, whilst seeing what has already been said

Reelfishing
United Kingdom
Almost 2 years using the app
September 3, 2024

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.

Sassy Novelties
United States
About 6 hours using the app
November 13, 2024

recommend it because its free and easy to use ...

Native Glow
South Africa
10 days using the app
July 11, 2024

Wish this didn't open a new tab in your browser but it works well. Easy to use.

Lee Display
United States
About 2 years using the app
July 30, 2024

Very easy to use and instant messaging for the store.

CRAYV Health + Performance
Australia
Over 2 years using the app
July 30, 2024

it easy to stay in touch with customers and meet new people as well

JNR Products
United States
About 1 month using the app
September 13, 2024

Super efficient and easy to use.

SABRENO
Australia
About 1 month using the app
July 24, 2024

ease of use

WunderGrubs
United States
Over 1 year using the app
June 17, 2024

Makes contact with my customers a breeze.

Only updated needed is I shouldn't have to click out of a message and click back into it to mark as unread if I have the log active on my screen and the customer messages.

Coal Iron Works
United States
Over 1 year using the app