Shopify Inbox , 4,437 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.
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Gives our customer a quick and easy way to speak to us about our products and services.
I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.
Really great app. Allows for efficient communication with visitors.
Very good for fastest customer service!
It works wonderfully for my business, I can respond fast and effeciently
Works well
Easier communication with customers especially that they feel it's a faster way to reach the store owner without the need of writing an email
Great way to chat directly with your customers to address any questions, issues, or concerns while they are viewing products in your online store. We receive various emails daily and this inbox has helped product messages stand out and not get lost in the emails.
I cannot say enough great things about Shopify Inbox! As a small business owner, I have tried multiple chat apps and always had issues with either high costs or technical difficulties. But then I discovered Shopify Inbox and it was a game-changer. Not only is it affordable (Free), but it has all the features I need to communicate with my customers efficiently. And best of all, no more frustrated customers due to buggy apps! Thank you Shopify Inbox for making running my online store so much easier.
easy to install and build up website!