Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

December 17, 2024

Perfect

HJ Boutique
United Kingdom
4 months using the app
October 25, 2024

Simple and easy to use

SnoreMeds Stop Snoring Solutions
South Africa
About 3 years using the app
January 2, 2025

Great so far

Winter Sunshine Marketplace
United States
About 2 months using the app
October 24, 2024

I Love This Amazing Inbox App From Shopify Without Paying Any Charges

Buy Era
Pakistan
10 days using the app
November 27, 2024

Easy in use

Happynurse
Norway
About 1 year using the app
October 15, 2024

It's wonderful! I have a long way to go to get my business really successful but Shopify is clear and understandable for this 70 year old lady. The Inbox works well

SenSii
South Africa
20 days using the app
October 24, 2024

Great app and works well for us

The Christmas Pyjamas
United Kingdom
Almost 2 years using the app
October 23, 2024

time saving ,i will defently recommend it

homelywish
Netherlands
Over 1 year using the app
November 28, 2024

best one

safourway
United Kingdom
About 2 months using the app
October 7, 2024

Easy to use. Notifies when customers have communicated and are waiting for a response.

Art's Coffee Roasters
United States
About 1 year using the app