Reviews (6,088)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

December 24, 2023

muy buena!

CLARK
Colombia
11 months using the app
October 21, 2023

Ótimo aplicativo !

Galpão dos Produtos
Brazil
11 months using the app
Edited October 25, 2023

all good, very useful, thank you

The Kick Company
Ireland
11 months using the app
January 26, 2024

great

GENE BLAST NUTRITION
United Kingdom
11 months using the app
October 31, 2023

It is an excellent app. I use it everyday. It allows me to be in contact with either existing customers or prospects.

ElectriRide
Canada
11 months using the app
Edited June 3, 2022

Very useful tool to provide online assistance to customers. More great improvements added all the time! Awesome.

Scintera Pty Ltd
Australia
11 months using the app
Shopify replied February 16, 2022

Thank you for taking time to leave this review, and also provide this feedback suggestion. I will be passing this suggestion onto our dev team. Thank you! -Ivy, Shopify Support

Edited September 2, 2022

this app helps me a lot to contact a lot of costumers and convert more sales in my store thank you Shopify for this amazing app

VELORRIA
Morocco
11 months using the app
September 23, 2023

I love it the app is very easy to use,

Lorain Gabriel Store
United States
11 months using the app
November 9, 2023

I love getting notifications so I never miss an inquiry from a customer. The only thing is I don't know if it screens spam or bots.

Lauren Simone Publishing House
United States
11 months using the app
December 27, 2023

So far it seems pretty easy.

Natural Aura All Natural Room Sprays
United States
11 months using the app