Reviews (6,083)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Love Shopify Inbox... it's a great way to stay connected to my customers by being able t quickly reply to messages, suggest products and issue special discunts.
I really like using this app. The only issue I am having is getting my notifications. With that said, I am able to capture my customer and get sales and I feel it is because I have that instant connection.
Gostei desta aplicação muito fácil de configurar e utilizar. Recomendo para todos que pretendem implementar um serviço de chat
Hello Triistore, thank you for the great app review!
So great that you found the app easy to set-up and use. We love hearing that you would recommend Shopify Chat to other online business owners.
If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our customer service team at ping@shopify.com
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping
Easy to use, easy to integrate, easy to track messages in and out by assignment to staff. Thanks for making life simple Shopify
todo bien
Good app easy to use, I recommand it!
Easy to navigate and use this system.
I love it, makes my life much easier! Thank You
makes life much easier for my customers and our team to have offline conversations with each other. A great time saver and helps keep the topics relevent and active.
I really do not understand why so many negative reviews of this excellent chat support app from Shopify.
This really an excellent free add-on for any store owners to increase the sales.