Reviews (5,725)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Muito ágil e seguro, as notificações são enviadas aos dispositivos de forma fácil de usar. Muito obrigado!
We like it because it is easy to understand and operate.
It works great for actual customers, but there is a lot of spam. Many companies that offer Shopify customization services reach out through the chat pretending to be legitimate customers.
Very Good Web Site.
Game changer as far as customer service goes.
So far I am liking it.
Not being able to hit return whilst replying is a real issue. So painful!
Thanks for sharing your feedback. We just wanted to share that you should be able to change this setting in the app. Under Settings > Message preferences we have an option to make it so that hitting Return will create a new line rather than send the message. Hope this helps! Feel free to reach out to us at inbox@shopify.com if you have any trouble with it.
- Shopify Inbox Team
aWESOME
It works fine on my system lately. No issues. Simple and effective.
its always bots