Reviews (5,697)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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It makes me work in an easier way, very convenient.
Nos encanta ver el background y el customer-travel del cliente. Lo que ha puesto o quitado del carrito etc.
Ich mag, dass alles so schnell und einfach funktioniert, alles ist sauber und gut geordnet. Was ich mir sehr an Shopify Nachrichten wünsche ist, dass die Nachrichten nicht Versendet werden wenn man auf Enter drückt, sondern dass man dafür auf einen Knopf drücken muss, das wäre einen Super Update.
Pretty good for a free app. I like how it shows notifications on my phone as well, so I can reply my customers wherever I am. Thanks for a great app! :)
Everything works great, and that is the most important thing to me. Correspondence with customers is easy with this app.
Eine sehr zielführende Möglichkeit, dass die Interessenten und Kunden einfach kurz nachfragen können. Sehr effektiv und gut im handling.
Love this app!! It helps me interact with my customers quickly and to share products and promotions with them with a simple clickable link.
I find the Shopify Inbox to work perfectly in my store. As soon as a customer has a question and sends me a message I am notified right away and can reply quickly.
Perfect! Must need the edit language, and nice to have auto message which can be edit by user. Good working, waiting for updates.
Me encanta el chat de Shopify, lo tengo descargado en el móvil y así siempre puedo contestar a mis clientes.