Reviews (6,088)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

January 29, 2024

IT'S A EXCELLENT APP, LOVE IT

I & I ana's creations 2022
United States
10 months using the app
June 3, 2022

This is a good app, I think it can help me sell better...............................................

Color Step Shoes
China
10 months using the app
August 5, 2023

Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.

Galactic Pickers
United States
10 months using the app
February 14, 2024

Good App that I recommend.

AGTC
United Kingdom
10 months using the app
November 24, 2023

me quita mucho trabajo por whatsapp es una maravilla

Savannah Shop-Online
Spain
10 months using the app
March 7, 2023

OMG I wish we had had this a year ago when starting Ive no idea why this is an app and not standard for all shopify stores. Ive been after a thing where i can log in check mail and orders all in once place. I hate going to my emails to read what customers want via a contact form thats linked to the email account. I've found it much better than shifting through hundreds of emails where customers who want things are mixed up with sales emails.

Tilly’s Natural Dog Treats
United Kingdom
10 months using the app
October 26, 2022

I had no issues & was very satisfied with how easy it was to respond to my customers. I definitely recommend it.

Sinsations
United States
10 months using the app
March 6, 2022

one of the easiest app to communicate, and love the simply methods that in everydetaisl goiven thank you

newcitycentre
Sri Lanka
10 months using the app
December 15, 2023

Love the app notification on my phone when a chat message comes in.

Hello Graze TX
United States
10 months using the app
August 12, 2022

I am just starting to use app, and did not know we had this option available through our store. Thank you Shopify.

Karli's Kreations 2022
United States
10 months using the app