Reviews (5,697)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Es ist perfekt! Einfach, intuitiv und schnell.
very helpful and easy to have conversation with my customers on the go. So glad I have this it help me to capture a lot of sale.
Great experience using this app. Easy to keep track of and communicate with our customers. Definitely recommend it.
Easy to use and helpful for accessing customer's orders
Great app, they just saved me from subscribing from other chat apps. Please have the option to add some BOT.
This app does what I expect it to do. It allows my customers to ask me questions directly from my website.
Shopify Chat is a very well designed, minimalist customer chat app. It is well connected with Shopify Dashboard capabilities as well. It works without bugs, which should be self-evident but unfortunately, a lot of chat apps on the internet have bugs. I switched to a WhatsApp chat widget but then came back to Shopify Chat after 4, 5 days. I am very satisfied with it and I hope the Shopify Chat team will add even more fun features to it. Thank you.
Hello Kolay Çerçeve, Thank you for the fantastic 5-star review!
I'm so happy to hear that you've come back to Shopify Chat! We agree, that although this chat app is minimalist, it should match the needs to most merchants. Keep your app up-to-date so you don't miss out any feature releases.
If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Desde esta aplicación puedo chatear y conversar con mis clientes de manera muy fluida. Me permite enviarles fotos de productos y precios y recomendaciones. Es fácil de usar y se adapta a mi web.
So far so good. I like that you can use custom replies to assist the customers beforehand. It also keeps a record of the customer's information which is nice.
Love this app, very accurate and convenient to keep all the customers messages in one place. Thank you