Reviews (5,692)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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So far so good on installing the app, was nice and easy. I would like the option to change it from saying 'Chat with us' to 'Chat with me' - I, like many am a one person business and would like it to be more personal by saying me rather than us.
**Edit - since writing this review I'm inundated with people trying to sell services. If you're a web developer or selling services of any kind please don't use this as a way to contact me, your messages will be blocked.
nice and easy talk with customer , easy to operate ----- i found it late i dont may you made it just now
Easy to use, no issues. Fast and reliable, both on the computer and mobile. Great solution for customer communication.
Shopify Inbox is efficient and excellent, this app is absolutely essential at creating excellent purchasing experiences and assisting customers through the purchasing process.
We like the app for our business as it gives us one the features the big fancy companies have for a smaller business like us.
I like the app, because it's easy to use, and allows to connect directly with your clients. It's easier for them to ask about orders, and products, or to. solve a 1-min problem. It gives more credibility to the store, and thanks to the app, you can answer at every moment.
The only "error" I found, are the notifications: they get triggered again when I open the app, but it's not a big deal.
helped me a lot vbvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
Great Shopify application message contact online integrate with Facebook and Instagram in same box , thank you Shopify Team Brilliant .
Muy buena aplicación se las recomiendo.
good app. easy to use and working with my team. shopify should build more free app for user like this