Reviews (5,868)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
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Excelente
It is an excellent app. I use it everyday. It allows me to be in contact with either existing customers or prospects.
I love getting notifications so I never miss an inquiry from a customer. The only thing is I don't know if it screens spam or bots.
all good, very useful, thank you
I love it the app is very easy to use,
Very useful tool to provide online assistance to customers. More great improvements added all the time! Awesome.
Thank you for taking time to leave this review, and also provide this feedback suggestion. I will be passing this suggestion onto our dev team. Thank you! -Ivy, Shopify Support
this app helps me a lot to contact a lot of costumers and convert more sales in my store thank you Shopify for this amazing app
We are seeing a good amount of customer take up on this feature
Its free and better integrated than the alternative from Meta. So its a no brainer to at least try and see if it fits your needs. The android app is not amazing. And I wish it also had a windows app or better webapp where you could stay logged inn more permanently.
A really convenient application to connect with new and existing customers. You can also setup automatic responses in case you cannot answer right away, that's cool.