Reviews (5,863)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
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Its free and better integrated than the alternative from Meta. So its a no brainer to at least try and see if it fits your needs. The android app is not amazing. And I wish it also had a windows app or better webapp where you could stay logged inn more permanently.
Very helpful to message our customers
A really convenient application to connect with new and existing customers. You can also setup automatic responses in case you cannot answer right away, that's cool.
Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, knowledgeable and speedy. They've made excellent app recommendations with regard to my business needs and their resources are robust. You can tell they pay attention and care about the apps being added. Everything works as it should (or better) and zero scams have happened. Again, this is just my opinion. I've been using this platform for around 3-4 years now and am so happy I made the switch. Thank you, Shopify. 5 stars.
LOVE IT! I suggest all who want to engage customers timely and accurately use this app for their entire team!
Very easy to use and it has increased my sales since adding this app to my store.
Great. Easy to set up and use and link to the business. Phone app means you can keep up to date with it while you are not at your desk. Cant turn it off during closed hours but this means you don't miss customers and can get back to them the next day.
Prático, eficaz e conexão ao Messenger do Business Suite. Permite gerir todos os contactos num só sítio. Recomendo!
Funciona muy bien.
Me gusta la integración con el catálogo de productos de la tienda.
También me gusta que da información desde qué página el cliente te ha contactado, esto da contexto para poder interactuar con el en función de su interés.
Por último resaltar que si pone "Cliente Habitual" quiere decir que el cliente ha comprado con anterioridad, al hacer click sobre el cliente te da información valiosa y resumida.
Un saludo
Extremely helpful. Helped us to manage our messaging and reach out to customers speckless and spoton.