Reviews (5,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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It is ok, but I would prefer to have the people contact directly on my email if they need something, that way I see it and do not miss anything.
really good app
does the job
Bien mais parfois innaccessible dommage, si elle était 100% stable je mettrais 5 etoiles
so far I like it. It have every thing I need to support my custumers. I sugest you try it.
I use to use whatsapp. but it get confuse with my personal afairs. also here in case Im not online, it will sent me an email with the user questiuon and detels. really good
Bis jetzt gut. Leicht zu verstehen und macht was es soll
I love this - it allows me to provide assistance, share products and give discounts from anywhere! Highly recommened.
Parfait, l'interface sur téléphone et ordinateur est très bien pensée. Il ne manque plus qu'une app pour ordinateur !
This app has been amazing for help us communicate with our customers and site visitors. We are so happy to be able to help them through this app. It's easy to use, connects to our Facebook messenger and works super smoothly.
Hello Arvada Craft Fair, what a wonderful review, thank you!
I am so pleased you are finding the app smooth and easy to use. I hope this is leading to some great interactions and more sales!
If you ever need any assistance with the app, or have further feedback and suggestions, feel free to contact our team directly at ping@shopify.com
Warm regards,
Veronica N.
Senior Support Specialist - Ping
Hervorragende App. Funktioniert auf allen Endgeräten und im Web 1A. Es ermöglicht eine direkte und schnell Kommunikation zum Kunden.