Reviews (5,859)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.

November 30, 2022

Sencillo y ligero, la función de autorrespuestas es fantástica y libera mucho de trabajo innecesario

Bbes & Co
Spain
11 months using the app
September 22, 2022

This app helps me to stay in touch with my customers to answer any questions they might have. I love it!!

BOSSBISH INC
United States
11 months using the app
September 22, 2022

This app helps me communicate with customers when they have questions. It integrate with my site kispaper.ca and kispaper.com smoothly. Love it !

Kis Paper Canada
Canada
11 months using the app
October 13, 2022

I use the app to run my customer service. I like that I can answer a customer, and if they are offline it will automatically send my message as an email. The app is simple to use and has no operating issues. I would recommend it to anyone.

Bodypos.shop
United States
10 months using the app
June 6, 2022

I really like this app for customer relations. I use it for customer chats through our website and Facebook.

EDCOR Electronics Corporation
United States
10 months using the app
June 2, 2022

Ich verwende diese App regelmäßig. Meine Kunden nutzen diese App sehr oft...sehr gutes App ich kann es jeden empfehlen

fair4trade
Germany
10 months using the app
May 18, 2022

it is very helpful to interact with customer . Pkease try to provide mobile number of customer also a

Bansuri Healthcare
India
10 months using the app
November 20, 2023

It's easy to use and leads to more sales!

JeepCables.Com
United States
10 months using the app
December 12, 2023

Absolutely love this inbox it has helped my business so so much ...thank you Shopify for adding this to our platform. Love it. -

Vintage Vogue
United States
10 months using the app
February 28, 2022

Works very well. It the only messenger app I use now and its free so Its saves me money as well.....

Legion Health (Pty)Ltd
South Africa
10 months using the app