Reviews (5,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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:) great appp
A really useful tool and helps convert a lot of sales, highly recommend it. I also feel it helps build customer trust
功能强大，使用简单
I use this app to keep up with customer requests for account and delivery information. I like that I can schedule away and online status. I also like the interaction with Shopify for customer information. I have a small business, a "one man show", so having an easy way to talk to customers without having to pick up the phone a huge plus.
great way of customers being able to ask questions immediately without having to search for an email address and I think has converted browsers to buyers
I find "Shopify Inbox" an easy app to use. It's a great way for (potential) customers to get in touch and ask questions about your products or services.
I like it so far , I believe it is interactive , I would see what the my customer think about it , but far ok
As soon as I added this app, my conversion have improved significantly. Comparing to the previous chat bot I used that was connected to facebook and had an extra step of logging in as a guest or not, this is a breeze for a website visitor to engage, and wonderful on my end to get right into the conversation with the client if they need assistance right on spot. Highly recommended! Thanks so much!
Hello CuddleBuddyCo., thank you so much for your fabulous review and feedback! So glad this is helping with conversions so quickly. Our data proves the quicker merchants can reply to queries, the quicker those queries become sales!
All the best for your success.
Warmest regards,
Veronica N.
Ping Support
Can't run an online business without it. It's an integral part of sales and communication with new and existing customers.
O aplicativo é otimo, atende às necessidades basicas do cliente e permite o envio por e-mail caso o cliente não esteja mais online. Recomendo!