Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Simple to implement, easy to use on the go with the mobile app and this really has help us convert more sales online!
Very slick and lets you know what the customer ordered after your chat.
Best Perfect for my webshop i can now chat with my customer and respond quickly about there inquiry.
Hello draffph.com!
Thank you for the 5 Star review. I'm happy to hear that the Shopify Chat app is helping you to respond to your customers quickly. If you have any feedback or questions, please do reach out to us anytime at ping@shopify.com.
Kind Regards,
Ruby C.
Senior Support Specialist - Ping
excelente aplicacion ya que centraliza mis mensajes y me permite atenderlos por un solo canal
recomendado
this is by far the easiest way to talk quickly to new prospects. We convert 22% of every inquiry and have tested competitive options. Kudos to the Shopify team for making something so USEFUL!
Perfect app, very easy to use and very helpful. Can get all messages in one single place and can answer all straight from there.
Use la aplicación para interactuar con los clientes y poder ayudar en tiempo real , me pareció excelente.
Hello Queen Saba, thank you so much for your 5 star review! We are very pleased you are using the app and think it's excellent. Be sure to keep it updated as we will be releasing new features and tools to improve the app!
All the best to your success,
Veronica N.
Ping Support
Really good so far, its quite user friendly.
Super für Kundensupport.
Ich habe einige Bestellungen erhalten, die ich ohne die Möglichkeit direkt mit den Kunden zu kommunizieren nicht erhalten hätte :-)
Utilizo SHOPIFY INBOX para relacionarme con los client@s de manera muy satisfactoria. Es una APP que funciona muy bien y es una opción muy bien valorada por nuestros clientes para hacernos preguntas o resolver dudas que puedan tener. APP de fácil gestión y muy personalizable a la imagen de la empresa. Recomendamos totalmente esta aplicación!!!