Reviews (5,858)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.

June 3, 2022

This is a good app, I think it can help me sell better...............................................

Color Step Shoes
China
10 months using the app
December 15, 2023

Love the app notification on my phone when a chat message comes in.

Hello Graze TX
United States
10 months using the app
August 5, 2023

Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.

Galactic Pickers
United States
10 months using the app
January 11, 2024

gut

zoulaga
Switzerland
6 months using the app
March 7, 2023

OMG I wish we had had this a year ago when starting Ive no idea why this is an app and not standard for all shopify stores. Ive been after a thing where i can log in check mail and orders all in once place. I hate going to my emails to read what customers want via a contact form thats linked to the email account. I've found it much better than shifting through hundreds of emails where customers who want things are mixed up with sales emails.

Tilly’s Natural Dog Treats
United Kingdom
10 months using the app
October 26, 2022

I had no issues & was very satisfied with how easy it was to respond to my customers. I definitely recommend it.

Sinsations
United States
10 months using the app
March 6, 2022

one of the easiest app to communicate, and love the simply methods that in everydetaisl goiven thank you

newcitycentre
Sri Lanka
10 months using the app
August 12, 2022

I am just starting to use app, and did not know we had this option available through our store. Thank you Shopify.

Karli's Kreations 2022
United States
10 months using the app
December 1, 2023

Genial!

Hitoritabi Shop
Spain
10 months using the app
June 26, 2022

User-friendly. Very Nice app to communicate. I integrated it wit Instagram and Facebook in few easy steps.

MIMEcrafts
India
10 months using the app