Reviews (5,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
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Such a great app helps us manage all our messages to the best of our abilities and keeps our chat organized.
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Good some detail about what you did or did not enjoy about using this app. Really good -Your comments can help other merchants decide whether to use this app.
Hi Chinoke Co, Thank you for leaving a 5-star review!
We hope that this chat tool will be easy to use and help you connect with your customers. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
very cool App! really great!.
Would it be possible, if a customer chats with you, to see on which page he/she ist?
Very good app. It works great it has lot a features like auto replies and questions also product display directly in chat definitely recommend.
By all accounts, everyone using Chat in our company love it, and customers seem to be willing to use it often for their even smallest question, which is great.
for now everything is good. thank you for be next to us! we never alone ! I really Appreciate it! arnouxbrand.com
Hello arnoux, thank you for the five star review!
Our support team is here to help anytime you need it! We hope this app will help you with your customer interactions and lead to more sales.
And as always, if you have any issues or feedback please contact our team directly at ping@shopify.com. We would love to help!
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Free tool and great if you have the app installed on phone, you get instant notifications.
Works very well. It's easier to communicate with customers, and I suggest that you can add this application in the store, which will effectively improve the speed of customer service communication
AWESOME CHAT APP! I tried many and this is the BEST and its FREE!