Reviews (5,683)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

October 31, 2023

Siempre ha funcionado perfecto, es una manera muy rápida y efectiva de interactuar con los clientes.

iFi Audio
Mexico
12 months using the app
September 2, 2023

very nice

CoolCustomShoes
United States
About 1 year using the app
October 2, 2023

app ottima

AranceaDomicilio.IT Ribera
Italy
12 months using the app
March 27, 2022

Parfait, très pratique ! Un contact direct avec sa clientèle ,réponde aux interrogations facilement et rapidement !

LejardindeMaman
France
About 1 year using the app
November 1, 2022

ottima, davvero ottima! mi aiuta tantissimo a parlare con i miei clienti. La ritengo un ottima opportunità!

dgtaleitalia
Italy
About 1 year using the app
June 21, 2022

this is the best app in Shopify at all , we recommended for for big team , hope they will add WhatsApp Api for Shopify inbox and add more option .

Modaty موضتي
United Arab Emirates
12 months using the app
March 21, 2022

Does what it is supposed to and works great on the desktop as well as the phone. I find most clients prefer to communicate this way.

BIG BOSS ZONE
Canada
12 months using the app
September 20, 2022

Love using this app to connect with customers. Wish I would have utilized it years ago. Great way to help people with what they need and help convert sales.

Rosy's Shapers
United States
12 months using the app
August 5, 2023

This app has helped us tremendously with answering customer questions before and after orders! Innovative way to stay in contact with customers as they have questions.

A Sign of Grace, LLC DBA: Mezoozah Boutique & Corner Sweets
United States
12 months using the app
Edited October 13, 2022

Customers can contact us if they have questions about the different keratin treatments that we offer.

The Keratin Hair Bar NZ
New Zealand
12 months using the app