Reviews (5,856)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.

March 17, 2022

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Cali Coast Vibes
United States
10 months using the app
December 6, 2023

has been helpful

Brad Davis Art
United States
10 months using the app
Edited January 1, 2024

It is great! Love It!!!

Cardon Tools
Canada
10 months using the app
June 5, 2022

Nem at sætte op og nem at bruge både på computeren og mobilen. Efter jeg har sat chatten op, så sker de fleste af mine henvendelser denne vej igennem

DimseDutten
Denmark
10 months using the app
December 2, 2023

I like it!

MM2 Mall
United States
10 months using the app
August 17, 2023

Using this online chat app has revolutionized how I engage with my customers. It has allowed me to connect with them promptly and efficiently, leading to a noticeable increase in customer satisfaction and loyalty.

San Francisco Tequila Shop
United States
10 months using the app
February 27, 2022

Great way to track customer comms and manage individual queries. Easy to assign staff and ensure all contact is maintained in a timely and efficient manner.

Rustic Charm Interiors
Australia
10 months using the app
May 7, 2022

Shopify inbox ermöglicht es mir auch auf dem Handy von unterwegs meinen Kunden schnell zu antworten. Das ist super und erhöht den support

Lioness Vintage - DIY shop & Möbelmanufaktur
Germany
10 months using the app
November 17, 2023

Great app!

Ride or Die R&D
United States
10 months using the app
October 19, 2023

Works really well - I like the ability to add a link to a product easily or add an image - Tim - Design In The Sand

Design In The Sand
United Kingdom
10 months using the app