Reviews (5,861)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.

November 14, 2022

Easy to use, easy to integrate, easy to track messages in and out by assignment to staff. Thanks for making life simple Shopify

Stark Security Technologies
South Africa
11 months using the app
May 2, 2024

Semplice e comodo

COMME DES FUCKDOWN
Italy
4 days using the app
March 19, 2024

Szuper!

Eufrozina
Hungary
10 days using the app
May 30, 2022

makes life much easier for my customers and our team to have offline conversations with each other. A great time saver and helps keep the topics relevent and active.

Rugby Radios UK
United Kingdom
11 months using the app
April 15, 2023

I really do not understand why so many negative reviews of this excellent chat support app from Shopify.
This really an excellent free add-on for any store owners to increase the sales.

healthcare nt sickcare
India
11 months using the app
October 17, 2022

This is really cool I like so much. I want to use this app forever. thank you so much for your support.

KJewelryMetal
Estonia
11 months using the app
September 27, 2023

Amazing. Just try it out and see.

Liken Motorsports
United States
11 months using the app
December 10, 2023

It has been a great tool to communicate with our customers and prospects.

Hammer Head Swim Caps
United States
10 months using the app
November 7, 2023

Ótimo para o atendimento!. Poderia vincula junto com WhatsApp no atendimento.

SL Silvia Decorações
Brazil
11 months using the app
November 30, 2022

Sencillo y ligero, la función de autorrespuestas es fantástica y libera mucho de trabajo innecesario

Bbes & Co
Spain
11 months using the app